We are currently accepting nominations for the 2022 European Field Service Awards which will be open until July 29th 2022. Make your nominations here. 
Congratulations with the 2021 winners who are listed below and you can enjoy exclusive interviews with these exceptional leaders in our industry on the buttons below their category. 

Field Service Leader of the Year:

Louise Murton

Louise is UK Service Director for Baxi and has been at the forefront of their shift towards innovative advanced services.

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Highly commended:

Rob Heritage, Qcom Outsourcing Ltd, Riccardo Bianchi, Carel, Gregory Cocks, Yamazaki Mazak Ltd, Alan Holt, Fujifilm UK Ltd

Field Service Team of the Year: 

Graphic Service Team

An excellent example of tenacity and temerity in the face of extremely challenging operating environments born from true team spirit.

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Highly commended:

PHS, Ericsson, PSV Glass, MCFT

Best Overall Field Service Solution: 

IFS Service Management

IFS has proven to be a fully comprehensive platform while also having a clear vision of the future of field service. With an excellent blend of technological innovation and industry expertise.

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Highly commended:

BT Enterprise Field Service , Salesforce Field Service, ServiceMax, Frontu

Innovation of the Year

Next-Gen FSM Platform by OverIT

The first solution enabling hands-free vocal debriefing and field-force collaboration, while providing several vertical to efficiently manage, schedule and optimize jobs with the support of Artificial Intelligence.

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Highly commended:

Ruben Maas FSM Healthcheck (IFS), RealWorld One, IFS Remote Assistance, Microsoft Hololens 2

Pioneers of the Year:


MCFT's bold and innovative lifeboat model was critical to supporting their customers in the food industry at a time when the pandemic had decimated their sector.

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Highly commended:

Cubic Transportation, JLL Integral, Beckman Coulter

Field Service Engineer of the Year: 

Jack Ogden, Beckman Coulter

"During the year the same FSE name was mentioned time and time again – Jack Ogden – and from differing areas… Sales, Technical Support, Service and of course customers"

Highly commended:

Joe Jordan, AB Graphic International. 

Congratulations to all our 2021 winners and good luck to all 2022 nominees. 

If you wish to join us for the drinks reception where we will be announcing the 2022 winners simply click the button below to register for your free ticket to the Field Service Expo now.