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DTSTART;TZID=UTC:20230928T140000
DTEND;TZID=UTC:20230928T153000
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CREATED:20230103T182953Z
LAST-MODIFIED:20230420T074256Z
UID:32723-1695909600-1695915000@fieldservicenews.com
SUMMARY:FSN ThinkTank Session: Do Our Customers Truly See The Value Our Services Deliver?
DESCRIPTION: \nThis session is available for FSN Pro+ members only. If you have an FSN Pro+ membership a button will be available underneath the session description for you to one click register to the Zoom meeting and add the event to your calendar.\n  \nIf you cannot see the link to join please make sure you are logged in. If you are not an FSN Pro+ member then you can find out more about joining by clicking this link \n  \n\n  \nFormat: Intimate discussion group of senior service leaders. We set a broad agenda and respect the experience and insight amongst the group to allow the discussion to move in the direction the group sees as most productive. \n  \nDuration: One and half hours \n  \nInitial points for consideration:  \n\nHow do we avoid selling on price?\nDo our customers truly understand the cost and value of the service we deliver?\nWith workforce shortages increasing\, is it possible to meet customer expectations?\nHow can we identify the value our customers really need and effectively align our service offerings?\nWho on the customer side should we be selling to? Is procurement’s involvement the moment service contracts fail?\nCan product sales teams effectively sell service?\n\n\n 
URL:https://fieldservicenews.com/event/fsn-thinktank-session-do-our-customers-truly-see-the-value-our-services-deliver/
LOCATION:FSN PRO + Discussion Session (Teams Meeting)
CATEGORIES:Discussion Sessions
ATTACH;FMTTYPE=image/jpeg:https://fieldservicenews.com/wp-content/uploads/2022/01/executive-support.jpg
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