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DTSTART;TZID=UTC:20230223T140000
DTEND;TZID=UTC:20230223T153000
DTSTAMP:20260411T155401
CREATED:20230103T013556Z
LAST-MODIFIED:20230220T142248Z
UID:32696-1677160800-1677166200@fieldservicenews.com
SUMMARY:(FULL) FSN ThinkTank Session: Should Engineers and Technicians Sell?
DESCRIPTION:This session is available for FSN Pro+ members only. If you have an FSN Pro+ membership a link will be available to underneath the session description for you to register to the teams meeting and add the event to your calendar.\n  \n\n \n  \n\n If you cannot see the link to join please make sure you are logged in. If you are not an FSN Pro+ member then you can find out more about joining by clicking this link\n\n \n  \n\n  \nFormat: Intimate discussion group of senior service leaders. We set a broad agenda and respect the experience and insight amongst the group to allow the discussion to move in the direction the group sees as most productive. \n  \nDuration: One and half hours \n  \nInitial points for consideration: \n  \n\nWith an ongoing challenging economic backdrop is it more important than ever that we leverage our field workers as a revenue stream?\nDo we risk destroying the trusted advisor of our engineers if we expect them to sell?\nIf we do expect our engineers to sell\, what type of incentive schemes work?\nGiven the workforce shortage amongst field service organisations is it wise to add additional layers of responsibility to their role?\nCould a layer of revenue generation turn off some field workers? Could it attract others?\nHow important is transparency with our customers if we are to allow field engineers to sell?\nFrom a process and technology perspective what needs to be implemented to allow field service engineers to sell?\n\n 
URL:https://fieldservicenews.com/event/thinktank-session-should-engineers-and-technicians-sell/
LOCATION:FSN PRO + Discussion Session (Teams Meeting)
CATEGORIES:Discussion Sessions
ATTACH;FMTTYPE=image/jpeg:https://fieldservicenews.com/wp-content/uploads/2022/11/diffenrent-generations-of-technicians.jpg
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