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X-WR-CALDESC:Events for Field Service News
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DTSTART:20220101T000000
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BEGIN:VEVENT
DTSTART;TZID=UTC:20230627T180000
DTEND;TZID=UTC:20230627T190000
DTSTAMP:20260411T213722
CREATED:20230523T211540Z
LAST-MODIFIED:20230608T144330Z
UID:47582-1687888800-1687892400@fieldservicenews.com
SUMMARY:US Session: Did the Pandemic Expose the Risk of Outcome Base-Services?
DESCRIPTION: \nThis session is available for FSN Pro+ members only. If you have an FSN Pro+ membership a button will be available to underneath the session description for you to register with one click to the Zoom meeting and add the event to your calendar.\n  \nIf you cannot see the link to join please make sure you are logged in.If you are not an FSN Pro+ member then you can find out more about joining by clicking this link \n  \n\n  \nFormat: Intimate discussion group of senior service leaders. We set a broad agenda and respect the experience and insight amongst the group to allow the discussion to move in the direction the group sees as most productive. \n  \nDuration: One hour \n  \nKey questions we will be addressing: \n\nIs the transfer of risk involved in outcome-base services been shifted too heavily to the service provider?\nDo we need to have more open conversations with customers about realistic levels of risk?\nCould there be a hybrid model that offers some sort of safety net for service providers should another pandemic arise?\nHas the pandemic taught us to tread more carefully with servitization\, or did it make it inevitable?\n\n\n 
URL:https://fieldservicenews.com/event/us-session-did-the-pandemic-expose-the-risk-of-outcome-base-services/
CATEGORIES:FSN Debates
ATTACH;FMTTYPE=image/jpeg:https://fieldservicenews.com/wp-content/uploads/2022/02/balancing-s.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20230620T180000
DTEND;TZID=UTC:20230620T190000
DTSTAMP:20260411T213722
CREATED:20230523T210548Z
LAST-MODIFIED:20230608T142127Z
UID:47577-1687284000-1687287600@fieldservicenews.com
SUMMARY:US Session: Making Sure Our Digital Transformation Projects Don't Fail
DESCRIPTION: \nThis session is available for FSN Pro+ members only. If you have an FSN Pro+ membership a link will be available to underneath the session description for you to register to the teams meeting and add the event to your calendar.\n  \nIf you cannot see the link to join please make sure you are logged in. If you are not an FSN Pro+ member then you can find out more about joining by clicking this link \n  \n\nFormat: Intimate discussion group of senior service leaders. We set a broad agenda and respect the experience and insight amongst the group to allow the discussion to move in the direction the group sees as most productive. \n  \nDuration: One hour \n  \nSubset problems we will be addressing: \n  \n\nHow do we define the internal and external benefits of digital transformation?\nHow can we ensure our engineers do not feel threatened by digital transformation?\nHow do we define success when going through digital transformation?\nWhat do we need to communicate to customers about our digital transformation projects?\n\n\n 
URL:https://fieldservicenews.com/event/us-session-making-sure-our-digital-transformation-projects-dont-fail/
CATEGORIES:FSN CrowdThink Sessions
ATTACH;FMTTYPE=image/jpeg:https://fieldservicenews.com/wp-content/uploads/2022/12/data.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20230615T140000
DTEND;TZID=UTC:20230615T150000
DTSTAMP:20260411T213722
CREATED:20230104T085817Z
LAST-MODIFIED:20230608T131531Z
UID:32760-1686837600-1686841200@fieldservicenews.com
SUMMARY:EMEA Session: Making Sure Our Digital Transformation Projects Don't Fail
DESCRIPTION: \nThis session is available for FSN Pro+ members only. If you have an FSN Pro+ membership a link will be available to underneath the session description for you to register to the teams meeting and add the event to your calendar.\n  \nIf you cannot see the link to join please make sure you are logged in. If you are not an FSN Pro+ member then you can find out more about joining by clicking this link \n  \n\n  \nFormat:Intimate discussion group of senior service leaders. We set a broad agenda and respect the experience and insight amongst the group to allow the discussion to move in the direction the group sees as most productive. \n  \nDuration: One hour \n  \nSubset problems we will be addressing: \n  \n\nHow do we define the internal and external benefits of digital transformation?\nHow can we ensure our engineers do not feel threatened by digital transformation?\nHow do we define success when going through digital transformation?\nWhat do we need to communicate to customers about our digital transformation projects?\n\n\n 
URL:https://fieldservicenews.com/event/fsn-crowdthink-session-making-sure-our-digital-transformation-projects-dont-fail/
CATEGORIES:FSN CrowdThink Sessions
ATTACH;FMTTYPE=image/jpeg:https://fieldservicenews.com/wp-content/uploads/2022/12/data.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20230606T180000
DTEND;TZID=UTC:20230606T193000
DTSTAMP:20260411T213722
CREATED:20230523T203735Z
LAST-MODIFIED:20230523T204105Z
UID:47570-1686074400-1686079800@fieldservicenews.com
SUMMARY:US Session: Do We Need More Exec-Level Support as Service Becomes a Primary Revenue Driver?
DESCRIPTION: \nThis session is available for FSN Pro+ members only. If you have an FSN Pro+ membership a link will be available to underneath the session description for you to register to the teams meeting and add the event to your calendar.\n  \nIf you cannot see the link to join please make sure you are logged in. If you are not an FSN Pro+ member then you can find out more about joining by clicking this link \n  \n\nFormat: Intimate discussion group of senior service leaders. We set a broad agenda and respect the experience and insight amongst the group to allow the discussion to move in the direction the group sees as most productive. \n  \nDuration: One and half hours \n  \nInitial points for consideration:  \n\nDoes field service have a valid voice at the executive level?\nHow crucial is service revenue to the overall profitability of an organisation?\nCan servitization be achieved without executive board sponsorship?\nDo we deliver enough training for service leaders to understand the wider business challenges?\nHow can we engage with senior colleagues from other business units?\nDoes the old model of field service as a cost-centre exist anymore? Does it have validity?\nCan other external factors such as sustainability initiatives help drive the importance of field service?\n\n\n 
URL:https://fieldservicenews.com/event/us-session-do-we-need-more-exec-level-support-as-service-becomes-a-primary-revenue-driver/
LOCATION:FSN PRO + Discussion Session (Teams Meeting)
CATEGORIES:Discussion Sessions
ATTACH;FMTTYPE=image/jpeg:https://fieldservicenews.com/wp-content/uploads/2023/01/shared-vision-of-goals.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20230525T140000
DTEND;TZID=UTC:20230525T153000
DTSTAMP:20260411T213722
CREATED:20230103T105136Z
LAST-MODIFIED:20230523T205830Z
UID:32707-1685023200-1685028600@fieldservicenews.com
SUMMARY:EMEA Session: Do We Need More Exec-Level Support as Service Becomes a Primary Revenue Driver?
DESCRIPTION: \nThis session is available for FSN Pro+ members only. If you have an FSN Pro+ membership a link will be available to underneath the session description for you to register to the teams meeting and add the event to your calendar.\n \nIf you cannot see the link to join please make sure you are logged in. If you are not an FSN Pro+ member then you can find out more about joining by clicking this link \n \n\nFormat: Intimate discussion group of senior service leaders. We set a broad agenda and respect the experience and insight amongst the group to allow the discussion to move in the direction the group sees as most productive. \n \nDuration: One and half hours \n \nInitial points for consideration:  \n\nDoes field service have a valid voice at the executive level?\nHow crucial is service revenue to the overall profitability of an organisation?\nCan servitization be achieved without executive board sponsorship?\nDo we deliver enough training for service leaders to understand the wider business challenges?\nHow can we engage with senior colleagues from other business units?\nDoes the old model of field service as a cost-centre exist anymore? Does it have validity?\nCan other external factors such as sustainability initiatives help drive the importance of field service?
URL:https://fieldservicenews.com/event/thinktank-session-do-we-need-more-exec-level-support-as-service-becomes-a-primary-revenue-driver/
LOCATION:FSN PRO + Discussion Session (Teams Meeting)
CATEGORIES:Discussion Sessions
ATTACH;FMTTYPE=image/jpeg:https://fieldservicenews.com/wp-content/uploads/2023/01/shared-vision-of-goals.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20230511T140000
DTEND;TZID=UTC:20230511T150000
DTSTAMP:20260411T213722
CREATED:20230103T225245Z
LAST-MODIFIED:20230419T234229Z
UID:32756-1683813600-1683817200@fieldservicenews.com
SUMMARY:FSN CrowdThink: An Impossible Balance Between Workforce Shortages and Service Expectations?
DESCRIPTION: \nThis session is available for FSN Pro+ members only. If you have an FSN Pro+ membership a button will be available to underneath the session description for you to register to the Zoom meeting with one click. \n  \nIf you cannot see the register now button please make sure you are logged in. If you are not an FSN Pro+ member then you can find out more about joining by clicking this link \n \n  \n\nFormat: A dynamic session where we use the wisdom of the crowd to breakdown some of the most challenging aspects of field service operations into manageable sub-problems. Working in small groups each focused on a seperate sub-problem the task is to identify three key take-aways that can overcome the challenge\, before everyone returns to the full session and each group shares there take-aways – allowing everyone to have access to a selection of key ideas that they can put into place in their own organisation. \n  \nDuration: One hour \n  \nSubset problems we will be addressing: \n\nHow can we achieve more with less in the face of an ongoing workforce shortage?\nWhat can we do about the trend for engineers to want less travel and better work-life balance?\nAfter years of Uberisation of service – how can we manage what appear to be ever increasing customer expectations?\nWhat do we need to consider when building effective partnerships with third-party service providers?\n\n\n 
URL:https://fieldservicenews.com/event/fsn-crowdthink-an-impossible-balance-between-workforce-shortages-and-service-expectations/
CATEGORIES:FSN CrowdThink Sessions
ATTACH;FMTTYPE=image/jpeg:https://fieldservicenews.com/wp-content/uploads/2022/03/agility_high-wire.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20230427T140000
DTEND;TZID=UTC:20230427T153000
DTSTAMP:20260411T213722
CREATED:20230103T022302Z
LAST-MODIFIED:20230419T234034Z
UID:32701-1682604000-1682609400@fieldservicenews.com
SUMMARY:FSN ThinkTank Session: Whose Responsibility is it to Train the Service Leaders of Tomorrow?
DESCRIPTION:This session is available for FSN Pro+ members only. If you have an FSN Pro+ membership a button will be available underneath the session description for you to register to the Zoom session with one click. \n \nIf you cannot see the link to join please make sure you are logged in. If you are not an FSN Pro+ member then you can find out more about joining by clicking this link \n \n\nFormat: Intimate discussion group of senior service leaders. We set a broad agenda and respect the experience and insight amongst the group to allow the discussion to move in the direction the group sees as most productive. \n \nDuration: One and half hours \n \nInitial points for consideration: \n \n\nThe traditional route towards field service management has been to progress from a field role – is this still the case?\nAll too often critical management skills are developed on the job – should this change?\nThere are limited education options for new service managers – what do we need as an industry?\nIs generic management training applicable to field service management?\nShould we be looking to other areas of business for field service managers?\nIs it possible to carve out time for management training given the mission critical nature of field service operations?\nWhat should we be looking for in future service leaders?
URL:https://fieldservicenews.com/event/thinktank-session-whose-responsibility-is-it-to-train-the-service-leaders-of-tomorrow/
CATEGORIES:Discussion Sessions
ATTACH;FMTTYPE=image/jpeg:https://fieldservicenews.com/wp-content/uploads/2022/11/KNOW-CUSTOMERS-ORIG.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20230420T140000
DTEND;TZID=UTC:20230420T150000
DTSTAMP:20260411T213722
CREATED:20230104T130221Z
LAST-MODIFIED:20230323T222336Z
UID:32834-1681999200-1682002800@fieldservicenews.com
SUMMARY:FSN Debate: Is Spare Parts Revenue Under Threat?
DESCRIPTION:This session is available for FSN Pro+ members only. If you have an FSN Pro+ membership a link will be available to underneath the session description for you to register to the teams meeting and add the event to your calendar.\nIf you cannot see the link to join please make sure you are logged in. If you are not an FSN Pro+ member then you can find out more about joining by clicking this link \n\nFormat: An interactive Q&A with a panel of subject matter experts discussing the most prevalent challenges and opportunities the field service sector faces. The session will be hosted by Field Service News Editor-in-Chief\, Kris Oldland with opportunity for questions from the audience. \nDuration: One hour \nKey questions we will be addressing: \n\nDoes embracing servitization mean accepting we will be cannibalising our spare part revenue?\nDid the pandemic expose the inherent risk in adopting a centralised/globalised parts logistics approach?\nIs it possible to effectively combat third-parties replicating our spare parts?\nIs the increase in last-mile delivery making costs for parts logistics more challenging than ever?\nWhat threat does sustainability regulation around refurbished parts pose to service revenue?
URL:https://fieldservicenews.com/event/fsn-debate-is-spare-parts-revenue-under-threat/
CATEGORIES:FSN Debates
ATTACH;FMTTYPE=image/jpeg:https://fieldservicenews.com/wp-content/uploads/2022/02/3D-printing.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20230413T140000
DTEND;TZID=UTC:20230413T150000
DTSTAMP:20260411T213722
CREATED:20230103T212901Z
LAST-MODIFIED:20230323T221253Z
UID:32753-1681394400-1681398000@fieldservicenews.com
SUMMARY:FSN CrowdThink: Understanding What Our Customers Find Valuable
DESCRIPTION:This session is available for FSN Pro+ members only. If you have an FSN Pro+ membership a link will be available to underneath the session description for you to register to the teams meeting and add the event to your calendar.\nIf you cannot see the link to join please make sure you are logged in. If you are not an FSN Pro+ member then you can find out more about joining by clicking this link \n\n\nFormat: A dynamic session where we use the wisdom of the crowd to breakdown some of the most challenging aspects of field service operations into manageable sub-problems. Working in small groups each focused on a seperate sub-problem the task is to identify three key take-aways that can overcome the challenge\, before everyone returns to the full session and each group shares there take-aways – allowing everyone to have access to a selection of key ideas that they can put into place in their own organisation. \nDuration: One hour \nSubset problems we will be addressing: \n\nWhat are the three most important questions we need to better understand our customers value perceptions?\nHow can we get closer to our customers to help them succeed?\nHow do we approach developing new service offerings that are aligned with our customer needs?\nHow do we work alongside our colleagues in sales to achieve better harmony between service and sales?
URL:https://fieldservicenews.com/event/fsn-crowdthink-understanding-what-our-customers-find-valuable/
CATEGORIES:FSN CrowdThink Sessions
ATTACH;FMTTYPE=image/jpeg:https://fieldservicenews.com/wp-content/uploads/2022/07/business-gears.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20230323T140000
DTEND;TZID=UTC:20230323T153000
DTSTAMP:20260411T213722
CREATED:20230103T014630Z
LAST-MODIFIED:20230323T213222Z
UID:32698-1679580000-1679585400@fieldservicenews.com
SUMMARY:FSN ThinkTank Session: Do Sustainability and Field Service Agendas Naturally Align?
DESCRIPTION:This session is available for FSN Pro+ members only. If you have an FSN Pro+ membership a link will be available to underneath the session description for you to register to the teams meeting and add the event to your calendar.\n  \nIf you cannot see the link to join please make sure you are logged in. If you are not an FSN Pro+ member then you can find out more about joining by clicking this link \n \n\n  \nFormat: Intimate discussion group of senior service leaders. We set a broad agenda and respect the experience and insight amongst the group to allow the discussion to move in the direction the group sees as most productive. \n  \nDuration: One and half hours \n  \nInitial points for consideration:  \n\nHow many of the elements of sustainability goals align to best-practices in field service?\nCan field service organisations use the momentum of green initiatives to drive efficiency?\nSome inherent elements of field service will always be carbon generating – can we mitigate these?\nWhat can we do to incentivise our field engineers to think about sustainability? Do we need to?\nWill ESG scores unfairly impact certain industries and harm field service operations?\nWhat could the impact of regulation on refurbished parts mean for field service revenues?\nHow does servitization and sustainability dovetail?\n\n \n 
URL:https://fieldservicenews.com/event/thinktank-session-do-sustainability-and-field-service-agendas-naturally-align/
CATEGORIES:Discussion Sessions
ATTACH;FMTTYPE=image/jpeg:https://fieldservicenews.com/wp-content/uploads/2022/07/circular-economy.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20230316T140000
DTEND;TZID=UTC:20230316T150000
DTSTAMP:20260411T213722
CREATED:20230104T124103Z
LAST-MODIFIED:20230220T142626Z
UID:32829-1678975200-1678978800@fieldservicenews.com
SUMMARY:(FULL) FSN Debate: Is Servitization A Spectrum?
DESCRIPTION:This session is available for FSN Pro+ members only. If you have an FSN Pro+ membership a link will be available to underneath the session description for you to register to the teams meeting and add the event to your calendar.\nIf you cannot see the link to join please make sure you are logged in. If you are not an FSN Pro+ member then you can find out more about joining by clicking this link\n \n  \n\nFormat: An interactive Q&A with a panel of subject matter experts discussing the most prevalent challenges and opportunities the field service sector faces. The session will be hosted by Field Service News Editor-in-Chief\, Kris Oldland with opportunity for questions from the audience. \nDuration: One hour \nKey questions we will be addressing: \n\nShould we view servitization as a spectrum rather than a process that ultimately points to outcome-based service?\nHas the term servitization become too diluted and lost some meaning?\nDoes servitization look different in different verticals?\nIs part of the shifting concepts of servitization the result of us moving from customer pull to service provider push?\n\n \n 
URL:https://fieldservicenews.com/event/fsn-debate-is-servitization-a-spectrum/
CATEGORIES:FSN Debates
ATTACH;FMTTYPE=image/jpeg:https://fieldservicenews.com/wp-content/uploads/2022/12/innovate.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20230309T140000
DTEND;TZID=UTC:20230309T150000
DTSTAMP:20260411T213722
CREATED:20230103T210654Z
LAST-MODIFIED:20230220T142522Z
UID:32751-1678370400-1678374000@fieldservicenews.com
SUMMARY:(FULL) FSN CrowdThink: Building the Next Generation of Service Leaders
DESCRIPTION:This session is available for FSN Pro+ members only. If you have an FSN Pro+ membership a link will be available to underneath the session description for you to register to the teams meeting and add the event to your calendar.\n  \nIf you cannot see the link to join please make sure you are logged in. If you are not an FSN Pro+ member then you can find out more about joining by clicking this link\n \n  \n\nFormat: A dynamic session where we use the wisdom of the crowd to breakdown some of the most challenging aspects of field service operations into manageable sub-problems. Working in small groups each focused on a seperate sub-problem the task is to identify three key take-aways that can overcome the challenge\, before everyone returns to the full session and each group shares there take-aways – allowing everyone to have access to a selection of key ideas that they can put into place in their own organisation. \nDuration: One hour \nSubset problems we will be addressing: \n\nHow do we identify the rising stars in our workforce? What are the key attributes we should look for?\nHow do we ensure those entering management are given a broad understanding of wider business operations?\nHow can we ensure that those service leaders we develop stay within the business?\nWhat are the three key skills that we wish we had been taught when we started our roles as service leaders?\n\n  \n \n \n \n 
URL:https://fieldservicenews.com/event/fsn-crowdthink-building-the-next-generation-of-service-leaders/
LOCATION:FSN PRO + Discussion Session (Teams Meeting)
CATEGORIES:FSN CrowdThink Sessions
ATTACH;FMTTYPE=image/jpeg:https://fieldservicenews.com/wp-content/uploads/2022/03/earth-rise-from-the-moon.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20230223T140000
DTEND;TZID=UTC:20230223T153000
DTSTAMP:20260411T213722
CREATED:20230103T013556Z
LAST-MODIFIED:20230220T142248Z
UID:32696-1677160800-1677166200@fieldservicenews.com
SUMMARY:(FULL) FSN ThinkTank Session: Should Engineers and Technicians Sell?
DESCRIPTION:This session is available for FSN Pro+ members only. If you have an FSN Pro+ membership a link will be available to underneath the session description for you to register to the teams meeting and add the event to your calendar.\n  \n\n  \n If you cannot see the link to join please make sure you are logged in. If you are not an FSN Pro+ member then you can find out more about joining by clicking this link\n\n \n  \n\n  \nFormat: Intimate discussion group of senior service leaders. We set a broad agenda and respect the experience and insight amongst the group to allow the discussion to move in the direction the group sees as most productive. \n  \nDuration: One and half hours \n  \nInitial points for consideration: \n  \n\nWith an ongoing challenging economic backdrop is it more important than ever that we leverage our field workers as a revenue stream?\nDo we risk destroying the trusted advisor of our engineers if we expect them to sell?\nIf we do expect our engineers to sell\, what type of incentive schemes work?\nGiven the workforce shortage amongst field service organisations is it wise to add additional layers of responsibility to their role?\nCould a layer of revenue generation turn off some field workers? Could it attract others?\nHow important is transparency with our customers if we are to allow field engineers to sell?\nFrom a process and technology perspective what needs to be implemented to allow field service engineers to sell?\n\n  \n\n \n \n \n \n \n 
URL:https://fieldservicenews.com/event/thinktank-session-should-engineers-and-technicians-sell/
LOCATION:FSN PRO + Discussion Session (Teams Meeting)
CATEGORIES:Discussion Sessions
ATTACH;FMTTYPE=image/jpeg:https://fieldservicenews.com/wp-content/uploads/2022/11/diffenrent-generations-of-technicians.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20230216T140000
DTEND;TZID=UTC:20230216T150000
DTSTAMP:20260411T213722
CREATED:20230104T120402Z
LAST-MODIFIED:20230105T001502Z
UID:32825-1676556000-1676559600@fieldservicenews.com
SUMMARY:FSN Debate: Harmonising Service Standards Across Different Regions
DESCRIPTION:This session is available for FSN Pro+ members only. If you have an FSN Pro+ membership a link will be available to underneath the session description for you to register to the teams meeting and add the event to your calendar.\nIf you cannot see the link to join please make sure you are logged in. If you are not an FSN Pro+ member then you can find out more about joining by clicking this link\n\n  \n\nFormat: An interactive Q&A with a panel of subject matter experts discussing the most prevalent challenges and opportunities the field service sector faces. The session will be hosted by Field Service News Editor-in-Chief\, Kris Oldland with opportunity for questions from the audience. \nDuration: One hour \nKey questions we will be addressing: \n\nHow important is it to have different regions working on the same systems?\nHow big a consideration are cultural differences in terms of unifying service standards?\nHow do we account for different regional regulations when trying to establish company-wide best practice?\nHow can we facilitate knowledge sharing across different regions?\nShould some elements of service \, particularly triage be handled centrally or regionally?
URL:https://fieldservicenews.com/event/fsn-debate-harmonising-service-standards-across-different-regions/
CATEGORIES:FSN Debates
ATTACH;FMTTYPE=image/jpeg:https://fieldservicenews.com/wp-content/uploads/2022/11/technology-network.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20230209T140000
DTEND;TZID=UTC:20230209T150000
DTSTAMP:20260411T213722
CREATED:20230103T192523Z
LAST-MODIFIED:20230103T192618Z
UID:32747-1675951200-1675954800@fieldservicenews.com
SUMMARY:FSN CrowdThink: Overcoming the Workforce Shortage in Field Service
DESCRIPTION:This session is available for FSN Pro+ members only. If you have an FSN Pro+ membership a link will be available to underneath the session description for you to register to the teams meeting and add the event to your calendar.\nIf you cannot see the link to join please make sure you are logged in. If you are not an FSN Pro+ member then you can find out more about joining by clicking this link\n\n  \n\nFormat: A dynamic session where we use the wisdom of the crowd to breakdown some of the most challenging aspects of field service operations into manageable sub-problems. Working in small groups each focused on a seperate sub-problem the task is to identify three key take-aways that can overcome the challenge\, before everyone returns to the full session and each group shares there take-aways – allowing everyone to have access to a selection of key ideas that they can put into place in their own organisation. \nDuration: One hour \nSubset problems we will be addressing: \n\nHow do we ensure our recruitment processes deliver and make our organisations attractive to future recruits?\nHow do we establish a clear development path for our technicians and engineers?\nHow can we mitigate the challenge of a reduced workforce via technology?\nHow do we incentivise technicians and engineers\, so they don’t move to our competition?
URL:https://fieldservicenews.com/event/fsn-crowdthink-overcoming-the-workforce-shortage-in-field-service/
LOCATION:FSN PRO + Discussion Session (Teams Meeting)
CATEGORIES:FSN CrowdThink Sessions
ATTACH;FMTTYPE=image/jpeg:https://fieldservicenews.com/wp-content/uploads/2022/11/GROWING-APPETITE-ORIG.jpg
END:VEVENT
END:VCALENDAR