Will an economic downturn drive field service as a revenue generator

Field Service News and ServiceNow have recently partnered on an exclusive new white paper “Understanding The Next Phase Of IoT Evolution” and as part of the planning for this paper, Kris Oldland, Editor-in-Chief, Field Service News, was joined on the Field Service News Digital Symposium by Tasker Generes and Bulent Cinarkaya of ServiceNow to discuss how IoT can improve asset management, workforce management and drive customer success.

In this final excerpt from the full interview, the group discuss how field service companies will need to adapt towards a more service-centric approach to drive sustainable revenue growth.

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Read the exclusive Field Service News white paper ‘Understanding The Next Phase Of IoT Evolution’ now. Available exclusively to Field Service News subscribers. 

 

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