Written by 6:00 am FSM Technology, News, Service Operations

Empowering Field Technicians with Intelligence Visual Guidance

SIT Group has chosen the OverIT solution for providing real-time support to technicians and for enabling knowledge sharing to pass on crucial skills from experienced technicians to new-joiners.

Thanks to OverIT’s solution SIT is able to guarantee safety standards, reduce travel costs, and increase productivity. 

About SIT Group

SIT is divided into two divisions: «SIT – Heating» and «MeteRSit – Smart Gas Metering», with more than 2,000 employees and representative and sales offices located in Europe, America, Asia and Oceania. Their commitment is to create smart solutions for climate control and consumption measurement for a more sustainable world.

Why OverIT

SIT has chosen OverIT solution for providing real-time support to technicians and for enabling knowledge sharing to pass on crucial skills from experienced technicians to new joiners. Thanks to our solution SIT is able to guarantee safety standards, reduce travel costs, and increase productivity. 

The partnership with OverIT has allowed us to implement the right solution for us on all sides, increasing the timeliness of appointments, minimizing travel, and building a better relationship with customers.”

– Francesco Rampazzo, Digital Transformation Manager at SIT

Watch the video below to learn more about how SIT Group is using OverIT solution to provide real-time support to technicians and enable knowledge management.

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