• About
  • Advertise
  • Contact Us
  • Privacy & Policy
  • Login
Copperberg Select: Building Service Supply Chain Resilience
  • Home
  • News
    • Aftermarket
    • AI
    • Asset Management
    • Digital Transformation
    • E-Commerce
    • Field Service
    • Parts
    • Pricing
    • Supply Chain
  • Events
  • Library
  • Library
  • Subscription
  • Subscribe
No Result
View All Result
  • Home
  • News
    • Aftermarket
    • AI
    • Asset Management
    • Digital Transformation
    • E-Commerce
    • Field Service
    • Parts
    • Pricing
    • Supply Chain
  • Events
  • Library
  • Library
  • Subscription
  • Subscribe
No Result
View All Result
No Result
View All Result
Home FSM Technology

OverIT provides remote assistance powered by Augmented Reality to Naturgy’s field technicians

OverIT provides remote assistance powered by Augmented Reality to Naturgy’s field technicians
OverIT, worldwide reference company in the sector of Field Service Management software, has reached an agreement with Naturgy, leading multinational company in the gas and power sectors, through its electrical generation international subsidiary Global Power Generation (GPG) to provide remote assistance to maintenance staff working in the field on wind farms in Chile and gas combined-cycle power plants in Mexico, planning to extend the reach to other countries soon.

By using OverIT‘s Next-Gen FSM Platform, GPG is planning to increase workforce’ safety, leveraging hands-free technologies (even in hazardous environments) and receiving real-time support powered by Augmented Reality, boost efficiency, relying on digital work instructions and accessing corporate knowledge base, and reduce travel times and costs dramatically, with the support of remote assistance.

This agreement forms part of Naturgy’s commitment to innovation for turning risks into opportunities and contributing to the creation of a smart company, aiming at maintaining its leadership position in a context characterized by constant transformation. The company has also adopted best practices, new business models, and modern technologies to be more efficient, competitive, and at the forefront of innovation, by placing the client at the center of its attention.

“The trust that a worldwide leading company like Naturgy GPG has placed in OverIT represents a strategic partnership, strengthening, even more, our leadership position in the Energy & Utility industries”, said Javier Fraile, Sales Director at OverIT.

Naturgy is a multinational energy group operating in 20 countries with over 16 million customers and an installed capacity of 15.9 GW.

OverIT, backed by Bain Capital and NB Renaissance, is a multinational company with more than 20 years of international and cross-industry experience in Field Service Management software. The company is recognized by premier global advisory and consulting organizations as a leading FSM and AR industries vendor, according to its product offering and deep industry expertise. OverIT has over 300 customers in 30+ countries.

Further Reading:

  • Read more about FSM Technology
  • Read more about Digital Transformation
  • Read more about OverIT on Field Service News
  • Learn more about OverIT
  • Find our more about Naturgy
  • Follow OverIT on Twitter
  • Connect with OverIT on LinkedIn
  • Access over 60 premium resources on Digital Transformation (PRO)
Copperberg Select: Building Service Supply Chain Resilience Copperberg Select: Building Service Supply Chain Resilience Copperberg Select: Building Service Supply Chain Resilience
Previous Post

Our industry will only become more data driven and we need Artificial Intelligence to make it work

Next Post

Interview: Why we must look to rugged devices to empower our engineers… (2022)

Next Post
edit post
Interview: Why we must look to rugged devices to empower our engineers… (2022)

Interview: Why we must look to rugged devices to empower our engineers... (2022)

Stay Connected

  • 23.9k Followers
  • 99 Subscribers

Stay Connected

  • LinkedIn
  • Newsletter
The Pricing Execution Gap Playbook
  • Trending
  • Latest
edit post
Service Design in Action: From Theory to Field Execution

Service Design in Action: From Theory to Field Execution

April 17, 2026
edit post
Beyond the Buy Button: Rethinking Digital Commerce for Complex Industrial Sales

Beyond the Buy Button: Rethinking Digital Commerce for Complex Industrial Sales

May 7, 2026
edit post
From Data Overload to Actionable Intelligence: Making CRM Work for the Modern Enterprise

From Data Overload to Actionable Intelligence: Making CRM Work for the Modern Enterprise

October 16, 2025
edit post
Servitization in Manufacturing: Creating Customer Value Beyond the Product

Servitization in Manufacturing: Creating Customer Value Beyond the Product

February 2, 2026
edit post
Turning Aftermarket from Cost Centre to Growth Engine: Why Spare Parts and AI Now Decide Who Wins in HVAC

Turning Aftermarket from Cost Centre to Growth Engine: Why Spare Parts and AI Now Decide Who Wins in HVAC

May 28, 2026
edit post
Building a Future-Ready Service Organisation: From Downtime Cost to Output, Culture and Capability

Building a Future-Ready Service Organisation: From Downtime Cost to Output, Culture and Capability

May 27, 2026
edit post
From Condition Monitoring to Process Optimisation: Redefining Value in Industrial Separation

From Condition Monitoring to Process Optimisation: Redefining Value in Industrial Separation

May 26, 2026
edit post
Field Service Engineering at a Crossroads: Confronting a Perfect Storm in the Talent Pipeline

Field Service Engineering at a Crossroads: Confronting a Perfect Storm in the Talent Pipeline

May 25, 2026

Recent News

edit post
Turning Aftermarket from Cost Centre to Growth Engine: Why Spare Parts and AI Now Decide Who Wins in HVAC

Turning Aftermarket from Cost Centre to Growth Engine: Why Spare Parts and AI Now Decide Who Wins in HVAC

May 28, 2026
edit post
Building a Future-Ready Service Organisation: From Downtime Cost to Output, Culture and Capability

Building a Future-Ready Service Organisation: From Downtime Cost to Output, Culture and Capability

May 27, 2026
edit post
From Condition Monitoring to Process Optimisation: Redefining Value in Industrial Separation

From Condition Monitoring to Process Optimisation: Redefining Value in Industrial Separation

May 26, 2026
edit post
Field Service Engineering at a Crossroads: Confronting a Perfect Storm in the Talent Pipeline

Field Service Engineering at a Crossroads: Confronting a Perfect Storm in the Talent Pipeline

May 25, 2026

Brought to you by

Fieldservicenews

Turning knowledge into action for the manufacturing industry.

Follow Us

Browse by Category

  • Aftermarket
  • AI
  • Asset Management
  • Digital Transformation
  • E-Commerce
  • Field Service
  • Parts
  • Pricing
  • Supply Chain

Newsletter

Subscribe to our mailing list to receive news and updates direct to your inbox!

Sign Up
  • About
  • Advertise
  • Privacy & Policy
  • Contact Us

© 2026 Field Service News by Copperberg AB | All rights reserved

Ok

Retrieve your password

Please enter your username or email address to reset your password.

Log In
No Result
View All Result
  • Home
  • News
    • Aftermarket
    • AI
    • Asset Management
    • Digital Transformation
    • E-Commerce
    • Field Service
    • Parts
    • Pricing
    • Supply Chain
  • Events
  • Library
  • Library
  • Subscription
  • Subscribe

© 2026 Field Service News by Copperberg AB | All rights reserved

Insert/edit link

Enter the destination URL

Or link to existing content

    No search term specified. Showing recent items. Search or use up and down arrow keys to select an item.