OverIT names Monica Simeone as Chief Philanthropy Officer
OverIT, a leading Field Service Management software provider, has announced the appointment of Monica Simeone as its new Chief Philanthropy Officer.
Totalmobile Acquires Cognito iQ To Add Leading Analytics Capability To Existing Suite Of Field Service Management Solutions
Insight from Totalmobile provides users with access to real-time operational data and predictive intelligence to optimise workforce planning and service delivery
How can Service Orgs Succeed in a Time of Inflation, Labor Shortages, and a Workforce Skills Gap?
Aquant’s 2023 Service Intelligence Benchmark Report analyzed how factors like inflation, a labor shortage, and a knowledge gap are impacting the service industry.
Aquant’s Service Leaders Spring Break Brings Together Service Superstars For A Week Of Virtual Peer-Led Sessions
Aquant is hosting Service Leaders Spring Break from March 22 – March 25, 2021.
Why do we need to measure service KPIs differently
Track KPIs differently. Get deeper insights into every aspect of your service business in Aquant’s latest report ‘5 KPIs Service Leaders need to Measure in 2022’
Digital Services and New Digital-First Customer Experiences
Digital Services and New Digital-First Customer Experiences As we continue our serialisation of this excellent white paper published by...
IFS Delivers Another Market-Beating Year with Software Growth at 22%
IFS, the global cloud enterprise applications company, announced its Q3 2021 year-to-date (YTD) financial results, ending September 30,...
How Reliant on the Implementation of Technology is a Shift to Customer Success?
In this new feature from a recent white paper we published in partnership with FieldAware, we discuss the proper technological infrastructure to ensure that the service operation can operate at maximum efficiency.
Industry Spotlight: Healthcare at Home
Industry Spotlight: Healthcare at Home In our Industry Spotlight series of videos, we look at field service operations and technology...
Field Service News @ FSME ft. Jeremy Squire, Fast Lean Smart
Field Service News @ FSME ft. Jeremy Squire, Fast Lean Smart Kris Oldland, Editor-in-Chief, Field Service News talks to Jeremy Squire of...
