ged cranny

Search Results

#FSN20, Feature, Service Strategy

Is there still some client push back when it comes to remote service delivery?

Is there still some client push back when it comes to remote service delivery? The #FSN20 is Field Service News’ annual celebration of...

Read More

Digital Transformation, Feature, Service Operations

What does the introduction of remote-first mean for service operations?

What does the introduction of remote-first mean for service operations? Konica Minolta’s Ged Cranny, Zdenek Vrbka and Laszlo...

Read More

#FSN20, Feature, Service Strategy

The pandemic accelerated our adoption of remote-first service, but was not the primary driver

The pandemic accelerated our adoption of remote-first service, but was not the primary driver The #FSN20 is Field Service News’ annual...

Read More

Digital Transformation, Feature, Service Strategy

What does the introduction of remote-first mean for service operations?

We explore what the introduction of a remote first as a default approach to service and maintenance means for field service operations

Read More

Digital Symposium, Premium Resources

Interview: Why Konica Minolta forged their own path forward with remote first as a default

Konica Minolta’s Ged Cranny, Zdenek Vrbka and Laszlo Szilas-Neff join Kris Oldland to discuss their remote-service journey and explain why they developed their own internal remote-service delivery solution AIRe Link.

Read More

Think Tank Sessions

A Glimpse of the New Normal We Are Building Together

A Glimpse of the New Normal We Are Building Together In the next Executive Briefing within this series, we will be looking more firmly at...

Read More

Digital Transformation, Feature

Why the adoption of remote service began long before the pandemic for Konica Minolta

Why the adoption of remote service began long before the pandemic for Konica Minolta Konica Minolta’s Ged Cranny, Zdenek Vrbka and...

Read More

Digital Transformation, Feature

Will remote-first as a default become the prevalent means of delivering service?

Will remote-first as a default become the prevalent means of delivering service? Konica Minolta’s Ged Cranny, Zdenek Vrbka and Laszlo...

Read More

Digital Transformation, Feature

Why Konica Minolta decided to turn AIRe Link into a commercially available tool

Why Konica Minolta decided to turn AIRe Link into a commercially available tool Konica Minolta’s Ged Cranny, Zdenek Vrbka and Laszlo...

Read More

Think Tank Sessions

Moving to a World of Remote First Resolution

Moving to a World of Remote First Resolution One of the critical responses to the impact of the pandemic was the shift to remote...

Read More
Close