Service leaders are increasingly getting a say at the executive table
Service leaders are increasingly getting a say at the executive table In a changing world of operations and technology, two key topics...
The importance of understanding service within the executive business strategy
The importance of understanding service within the executive business strategy In a changing world of operations and technology, two key...
How often do service leaders work alongside their colleagues from other business units?
How often do service leaders work alongside their colleagues from other business units? In a changing world of operations and technology,...
Why are so many field service companies still not joining the dots between asset data and spare parts logistics?
Why are so many field service companies still not joining the dots between asset data and spare parts logistics? In a changing world of...
All business units in an organisation need to pull together to deliver advanced services
All business units in an organisation need to pull together to deliver advanced services In a changing world of operations and technology,...
The positive correlation between the wider distribution of asset data and improved service delivery
The positive correlation between the wider distribution of asset data and improved service delivery In a changing world of operations and...
It is no longer a question of why asset data should be shared across a business but instead it is how?
It is no longer a question of why asset data should be shared across a business but instead it is how? In a changing world of operations...
What are the key take-aways from this study into the use of asset data in field service?
What are the key take-aways from this study into the use of asset data in field service? What are the key take-aways from this study into...
Ecosystem to Deliver Services
Ecosystem to Deliver Services In todays connected word, people expect to engage and be engaged by organisations in new ways, in ways that...
White Paper: Improving the service to cash cycle & boosting the service P&L through digitalisation (2022)
White Paper: Improving the service to cash cycle & boosting the service P&L through digitalisation Add to Your Personal Library...