Comparative Analysis: Seven key takeaways when comparing the UK to the rest of the world
Seven Key Takeaways when comparing the UK to the rest of the world In the final article from our series of comparative analyses across a...
Benchmarking Report: Customer-Centricity, Technology and the New Normal of the Field Service Sector (2021)
Benchmarking Report: CustomerCustomer-Centricity, Technology and the New Normal of the Field Service Sector (2021) Add to Your Personal...
Does servitization require internal structure changes?
An important component of the discussion surrounding developing a servitized offering is whether there will need to be significant changes to the existing
structure of the organisation.
Comparative Analysis: Customer-Centricity, Technology in Field Service – Global Data and UK Data.
Comparative Analysis: Customer-Centricity, Technology in Field Service – Global Data and UK Data. Add to Your Personal Library (0)...
Beyond the Data: Virtual Field Service and the New Paradigm of Service Delivery (2021)
Beyond the Data: Virtual Field Service and the New Paradigm of Service Delivery (2021) Add to Your Personal Library (0) Click Category to...
Understanding the Metrics Being Used to Measure Customer Satisfaction
Comparative Analysis: Understanding the Metrics Being Used to Measure Customer Satisfaction In the opening series of questions within this...
