From Silicon Valley to the Po Valley. Is it Italy’s time to shine as a tech hub?
Paolo Bergamo, CEO, OverIT discusses why Italy could be ready to shine as a technology hub across Europe and beyond.
It’s time to move your focus to the field…
It’s time to move your focus to the field… The new wave of field service management technology is here writes Charlie Jackson,...
PTC to Acquire Leading SaaS Field Service Management Provider ServiceMax
Acquisition expected to strengthen service capabilities of PTC’s closed-loop PLM portfolio.
PTC’s manufacturing customers rely on field service management for product performance, customer satisfaction, and profitability expansion.
How Reliant on the Implementation of Technology is a Shift to Customer Success?
In this new feature from a recent white paper we published in partnership with FieldAware, we discuss the proper technological infrastructure to ensure that the service operation can operate at maximum efficiency.
Digital Services and New Digital-First Customer Experiences
Digital Services and New Digital-First Customer Experiences As we continue our serialisation of this excellent white paper published by...
Where is the Return on Investment when it comes to remote service strategies?
Where is the Return on Investment when it comes to remote service strategies? At the December 2023 Copperrberg Service Academy, Izzy...
Why Field Service Excellence Results In Improved Sustainability
Do Sustainability and Field Service Agendas Naturally Align? In the quest for a greener future, the intersection of sustainability goals...
What do we need the next generation of field service leaders to understand?
Experts from Aquant, Salesforce, ServiceMax and Syncron give us their perspective on this complex topic.
How Do We Define Remote Service Capabilities?
So far in this series of features analysing the findings of an exclusive Field Service News Research project run in partnership Salesforce...
Digital Transformation and Advanced Services
In field service, much like in every other industry, the central discussions in boardrooms, at industry conferences and across the trade...
