Interview: A Capacity Crisis is Looming. The Blended Workforce Could be the Answer. Ft. Steve Zannos, Electrolux (2020)

As part of our series of interviews for the documentary the Blended Workforce and the New Normal Kris Oldland, Editor-in-Chief, Field Service News speaks exclusively to Steve Zannos, Senior Direct, Service Delivery, Electrolux about their use of the blended workforce model across their field service operation.

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