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Servitization's Hidden Secrets Revealed: Download Now for Success!

In this two-part white paper, our aim is to explore the transformative world of servitization – a business model that transcends traditional transactional product sales and centres on delivering outcome-based service offerings. However, as we shall explore, fully outcome-based service offerings are just one expression of servitization…

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This full-length fifteen page white paper is available exclusively to our FSN PRO members.

However, thanks to our partner on this important project Syncron, we are able to offer this paper to those on our forever-free membership tier FSN FREE for a LIMITED TIME only. 

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FSN has been a fabulous resource to allow us to stay abreast of the latest advancements in the delivery of field maintenance and service. The articles are consistently cutting edge and the topics trigger some great conversations amongst our Management Team”
Jack HolePartner, Haakon Mechanical Services, Canada
"Field Service News is a great publication for all field service professionals. It is always current and on topic, I especially enjoy the insights one gets from the contributions of industry leading professionals.”
Christo Roux, Director, Operations Development, Metso:Outotec, Finland
“Field Service News has provided me with the opportunity to collaborate with service leaders to discuss key topics that are changing the ways services are defined for delivered. For me it is important to bridge both at the academic and industrial worlds.”
Prof. Dr. Shaun West, University of Luzern, Switzerland
“Field Service News is unique in that it is the only regular resource for field service professionals to stay up to date with the latest thinking within our profession. In this respect, FSN is world-class!”
Jason SmithCEODirector of Field Service, EMEA, 3D Systems, UK

Download the paper now and read the discussion around:

  • Defining servitization in 2023
  • Unveiling the Spectrum of Servitization
  • Orchestrating Organizational Excellence for Servitization Triumph
  • Navigating Transformational Challenges in Servitization

Join FSN FREE today and give yourself access to this important paper PLUS a monthly selection of resources from the FSN PRO library every month… 

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Read this powerful paper authored by two key leaders in the area of servitization...

Picture of Justin Konopaske

Justin Konopaske

Justin Konopaske is the Director of Industry Solutions at Syncron. He has extensive knowledge in both engineering and service from his time working in the aerospace industry. Justin has also spent time as a solution engineer for field service management solutions. In his current role, Justin leverages his experience to ensure Syncron products are aligned to value across industries.

Picture of Kris Oldland

Kris Oldland

Kris Oldland is the Editor-in-Chief and Founder of Field Service News. He is widely acknowledged as one of the world's leading authors and speakers on a number of critical areas of field service management including servitization, remote service strategy and developing leadership within field service organisations.

Are you a field service management professional trying to understand how servitization will impact your business?

These two highly-respected industry leaders have come together to author a definitive guide to the complex conversation of making servitization work discussing the goals and challenges from a technology, people and process perspective. 

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