IFS, the global cloud enterprise software company, today announced the Japan Airlines maintenance and engineering subsidiary, JAL Engineering Co., Ltd., has selected IFS to support fleet-wide long range maintenance planning. …...
Program Director, Service Innovation & Connected Products, IDC
As Program Director, Service Innovation & Connected Products, Aly Pinder Jr leads IDC research and analysis of the service and customer support market for the manufacturer, which includes topics such as field service, warranty operations, service parts management, and how these service areas impact the overall customer experience.
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