Tag: AQUANT

Digital Transformation, Feature

What First Time Fix Rate Can’t Tell You About Service Performance

First time fix (FTF) is a standard KPI among service teams, but relying on FTF alone creates blindspots for service leaders.

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Digital Transformation, Feature, Home

Why Your Business Needs a Service Intelligence Platform

Discover what a service intelligence platform is, how it works, and how it can help improve efficiency and customer experience for service organizations of any size.

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Feature, FSM Technology, Home

Are we only just starting to scratch the surface of what we can achieve with connected field service?  

How much further can we go with the effective use of asset data driving a true revolution in field service operations, and what are the barriers holding us back?

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Digital Transformation, Feature

How to Improve Performance Measurement in Field Service with Service Intelligence

Field service and its workforce are evolving—and at a rapid pace. Today, it’s more important than ever to understand if your...

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Feature, Service Operations

Out With the Old, In With the New

Track KPIs differently. Get deeper insights into every aspect of your service business in Aquant’s latest report ‘5 KPIs Service Leaders need to Measure in 2022’

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Feature, Service Operations

Why do we need to measure service KPIs differently

Track KPIs differently. Get deeper insights into every aspect of your service business in Aquant’s latest report ‘5 KPIs Service Leaders need to Measure in 2022’

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Uncategorized

e-Book: 5 KPIs Service Leaders Need to Measure in 2022

Track KPIs differently. Get deeper insights into every aspect of your service business in Aquant’s latest report ‘5 KPIs Service Leaders need to Measure in 2022’

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News, Service Operations

Aquant Expands Offering of Service Hero App for Technicians Who Service Commercial Kitchen Appliances

Aquant expands its Service Hero™ product line to enable food service technicians to resolve commercial kitchen appliance issues in...

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Digital Transformation, Feature, Home

From Employee Engagement to a Customer-First Mindset: Lessons from Ortho Clinical Diagnostics’ Technical Solutions Lead

What does it take to make customer experience a top priority in today’s service industry? Aquant has launched the Service Intel...

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Feature, Service Operations

How to Look Beyond KPIs

How to Look Beyond KPIs In a recent comprehensive data report, now available at Field Service News, Aquant analyzed how medical device...

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