What KPI Measurement Does and Doesn’t Tell Us
What KPI Measurement Does and Doesn’t Tell Us In a new series of excerpts from a recent white paper published by Aquant we uncover how...
Why Service Leaders Need To Think About Standard KPIs In New Ways
Why Service Leaders Need To Think About Standard KPIs In New Ways In a new series of excerpts from a recent white paper published by Aquant...
White Paper: The 2020 Service Intelligence Benchmark Report
White Paper: The 2020 Service Intelligence Benchmark Report (2020) This data report published by Aquant, now available at Field...
Introducing the Aquant Workforce Performance Index
Introducing the Aquant Workforce Performance Index Having published a series of features based on excerpts from their latest white paper,...
Aquant Announces Intelligent Warranty Audit to Accelerate Service Transformation
Aquant created Intelligent Warranty Audit., an AI-driven product that enables organizations to leverage large amounts of warranty data, reducing service costs through faster, more accurate claims processing.
The KPIs that Matter in 2020 (Part Two)
The KPIs that Matter in 2020 (Part Two) In this first article in a series of excerpts from a recent white paper published by Aquant, Edwin...
The Key Driver for 3D Systems Adoption of AI
Mark Hessinger of 3D Systems talks about why they have embraced Artificial Intelligence to improve their field service operations
The KPIs that Matter in 2020 (Part One)
The KPIs that Matter in 2020 (Part One) In this first article in a series of excerpts from a recent white paper published by Aquant, Edwin...
Why Workforce Measurement (Really) Matters Now
Why Workforce Measurement (Really) Matters Now You can’t manage what you don’t measure. It is an oft-repeated phrase amongst management...
White Paper: The Service Leader’s Guide to Workforce KPIs
White Paper: The Service Leader’s Guide to Workforce KPIs (2020) The service landscape is facing a dramatic transformation that...
