Tag: COVID

Covid Recovery & New Normal, Digital Symposium, Premium Resources, Video Content

COVID Emergency Sessions: Customer-Centricity is Key (2020)

COVID Emergency Sessions: Customer-Centricity is Key (2020) As part of our Field Service News’ Covid 19 Support Channel for field service organisations, Kris Oldland, Editor-in-Chief, Field Service News hosted a series of live discussions with service leaders to help bring the industry together in a time of need.  In this...

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Covid Recovery & New Normal, Digital Symposium, Premium Resources, Remote Service Delivery, Video Content

COVID Emergency Sessions: Augmented Reality Best Practice (2020)

COVID Emergency Sessions: Augmented Reality Best Practice (2020) As part of our Field Service News’ Covid 19 Support Channel for field service organisations, Kris Oldland, Editor-in-Chief, Field Service News is joined by Gary York and Evans Manolis of Help Lightning. In this session, the group discusses the practicalities of remote...

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Covid Recovery & New Normal, Digital Symposium, Premium Resources, Video Content

COVID Emergency Sessions: Jan Van Veen, MoreMomentum (2020)

COVID Emergency Sessions: Jan Van Veen, MoreMomentum (2020) Bringing together a mix of solution providers, leading analysts and senior field service management professionals Kris Oldland, Editor-in-Chief, Field Service News guided us through a series of voices across the various sections of the panel to see how we may not only just adapt...

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Covid Recovery & New Normal, Digital Symposium, Managing the Field Workforce, Premium Resources, Video Content

COVID Emergency Sessions: Protecting Our Engineers

COVID Emergency Sessions: Protecting Our Engineers Ft. ALy Pinder Jr. (2020) Our field service technicians and engineers have often been called the unsung heroes of the industry…   This became more evident than ever during the lockdown when their status as essential workers kept the world ticking over while the rest of us...

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Covid Recovery & New Normal, Digital Symposium, Premium Resources, Video Content

Emergency Symposium: COVID and Field Service (2020)

Emergency Symposium: COVID and Field Service (2020) Bringing together a mix of solution providers, leading analysts and senior field service management professionals Kris Oldland, Editor-in-Chief, Field Service News guided us through a series of voices across the various sections of the panel to see how we may not only just adapt at this...

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