Tag: Covid19

News, Service Operations

Festive Food Ferried by Fleets: Food Retailers Rise to The Challenge of Deliveries in Run Up to Christmas

UK small and medium sized food businesses are feeling the pressure for customer deliveries in the lead up to Christmas,...

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Feature, Service Strategy

5 Enemies of Growth – What is Hitting Field Service Firms Hard?

5 Enemies of Growth: What is Hitting Field Service Firms Hard? In this third feature of a series of excerpts from a recent white paper...

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Feature, Service Leadership

Mental Health: Understanding the Change Curve we are all Going Through

We are all living in completely unknown times. The past couple of months has seen so many changes to the way that we work, rest and play;...

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Feature, Service Leadership

An Open Letter to the Field Service Sector

An Open Letter to the Field Service Sector Kris Oldland, Editor-in-Chief and Founder of Field Service News has expressed his thinking...

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Feature, Service Leadership

Benefits of the Rapid Evolution We’ve All Endured

In this highlight form the Field Service Podcast, Kevin Green, former CEO of the Recruitment and Employment Confederation and Kris Oldland,...

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Service Leadership

Five P’s to Post-Covid Service Resilience

Martin Summerhayes offers a take on the five P’s business acronym that could help service directors when they switch their...

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Feature, Service Leadership

A Prescription for Field Service Leaders

The world that we entered into at the start of 2020 is a very different one to the one we inhabit today. The Covid-19 novel coronavirus...

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Feature, Service Leadership

From Chaos to Resilience

As we move forwards into the new realities of a post-Covid-19 world Nick Frank outlines where we can find the resilience to not only rebuild, but improve…

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#FSN20, Feature, Service Leadership

Understanding Leadership during a crisis

Understanding Leadership during a crisis The Covid-19 pandemic is changing everything. It means we have to adapt to a new way of working...

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