Tag: Data Analytics

#FSN20, Feature, Home Page, Home Page, Editor's Pick, Service Operations, Service Operations, Editor's Pick

How do we tackle diversity within our field engineering workforce?

How do we tackle diversity within our field engineering workforce? The #FSN20 is Field Service News’ annual celebration of excellence, innovation and leadership within the global field service sector. One of this year’s members is Patrick Jansen, Product Owner, Field Services, Clevr. Prior to joining Clevr, Jansen had shown...

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#FSN20, Feature, Service Operations

Attracting the field service stars of the future

Attracting the field service stars of the future The #FSN20 is Field Service News’ annual celebration of excellence, innovation and leadership within the global field service sector. One of this year’s members is Patrick Jansen, Product Owner, Field Services, Clevr. Prior to joining Clevr, Jansen had shown both great...

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#FSN20, Analysis, Feature, FSM Technology, Analysis

Can one platform power service operations or do we need best-of-breed solutions?

Can one platform power service operations or do we need best-of-breed solutions? The #FSN20 is Field Service News’ annual celebration of excellence, innovation and leadership within the global field service sector. One of this year’s members is Patrick Jansen, Product Owner, Field Services, Clevr. Prior to joining Clevr,...

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Digital Transformation, Feature

The barriers preventing asset data flow

The barriers preventing asset data flow Kris Oldland, Editor-in-Chief, Field Service News is joined by Amit Jain, Chief Product Officer, ServiceMax as the two discuss the role of asset data in anticipation of a major research study undertaken by Field Service News Research in partnership with ServiceMax.   In this excerpt Jain...

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#FSN20, Analysis, Feature, FSM Technology, Analysis

Field service needs to be agile. So why do we invest in rigid software tools?

Field service needs to be agile. So why do we invest in rigid software tools? The #FSN20 is Field Service News’ annual celebration of excellence, innovation and leadership within the global field service sector. One of this year’s members is Patrick Jansen, Product Owner, Field Services, Clevr.   Prior to joining Clevr,...

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Digital Transformation, Feature

The granularity of asset data

The granularity of asset data Kris Oldland, Editor-in-Chief, Field Service News is joined by Amit Jain, Chief Product Officer, ServiceMax as the two discuss the role of asset data in anticipation of a major research study undertaken by Field Service News Research in partnership with ServiceMax.   In this last excerpt from that...

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Digital Transformation, Feature

Can asset data help us become more sustainable?

Can asset data help us become more sustainable? Kris Oldland, Editor-in-Chief, Field Service News is joined by Amit Jain, Chief Product Officer, ServiceMax as the two discuss the role of asset data in anticipation of a major research study undertaken by Field Service News Research in partnership with ServiceMax.   In this excerpt...

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Digital Transformation, Feature

Is the sharing of asset data correlated with servitization?

Is the sharing of asset data correlated with servitization? Kris Oldland, Editor-in-Chief, Field Service News is joined by Amit Jain, Chief Product Officer, ServiceMax as the two discuss the role of asset data in anticipation of a major research study undertaken by Field Service News Research in partnership with ServiceMax.   In...

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Digital Transformation, Feature

Joining the dots of service excellence with asset data

Joining the dots of service excellence with asset data Kris Oldland, Editor-in-Chief, Field Service News is joined by Amit Jain, Chief Product Officer, ServiceMax as the two discuss the role of asset data in anticipation of a major research study undertaken by Field Service News Research in partnership with ServiceMax.   Here the...

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Digital Transformation, Feature

Do we need to connect legacy assets to IoT?

Do we need to connect legacy assets to IoT? Kris Oldland, Editor-in-Chief, Field Service News is joined by Amit Jain, Chief Product Officer, ServiceMax as the two discuss the role of asset data in anticipation of a major research study undertaken by Field Service News Research in partnership with ServiceMax.   Here the two discuss...

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