Tag: DIGITAL TRANSFORMATION

Feature, Service Leadership, Service Operations

Is hunger to excel a common trait in veterans?

Is hunger to excel a common trait in veterans? As we continue to face an aging workforce crisis within the global field service sector,...

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FSM Technology

What type of customization options can we expect from rugged manufacturers?

What type of customization options can we expect from rugged manufacturers? https://youtu.be/c75zE5pcF1c What type of customization options...

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Digital Transformation, Feature, Service Strategy

Do remote service strategies need to be different depending on the industry vertical they are being deployed into?

Do remote service strategies need to be different depending on the industry vertical they are being deployed into? At the December 2023...

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Feature, Service Leadership, Service Operations

Do we need to do more to attract veterans into field service?

Do we need to do more to attract veterans into field service? As we continue to face an aging workforce crisis within the global field...

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FSM Technology

How will digital transformation change our technology requirements?

How will digital transformation change our technology requirements? https://youtu.be/TYvZzBFlN5E How will digital transformation change our...

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Feature, Service Leadership, Service Operations

Seven Deadly Sins of Field Service Management: #6 Understanding Good Communication

Seven Deadly Sins of Field Service Management: #6 Understanding Good Communication At the December 2023 Copperrberg Service Academy, Ron...

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Digital Transformation, Feature, Service Strategy

The common threads that have been successful in remote service have followed

The common threads that have been successful in remote service have followed At the December 2023 Copperrberg Service Academy, Izzy Sanchez...

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FSM Technology

Defending the additional costs of rugged devices

Defending the additional costs of rugged devices https://youtu.be/XK1jCZrYkuA Defending the additional costs of rugged devices Kris...

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Feature, Service Leadership, Service Operations

Why are so many companies still waiting to take their first steps into digital transformation?

Why are so many companies still waiting to take their first steps into digital transformation? At the 2023 Copperberg Power of 50...

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Feature, Service Leadership, Service Operations

Seven Deadly Sins of Field Service Management: #5 Not being data-driven

Seven Deadly Sins of Field Service Management: #5 Not being data-driven At the December 2023 Copperrberg Service Academy, Ron Zielinski,...

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