Understanding the impact of unconscious bias towards a brand
Sarah Brettle, Customer Service Division Director at Ford, explains how companies should be aware of the unconscious bias that may be at play when potential customers consider our brand.
Is infrastructure the biggest barrier to widespread adoption of electric vehicles?
Is infrastructure the biggest barrier to widespread adoption of electric vehicles? The #FSN20 is Field Service News’ annual...
Can we teach true leadership?
Can we teach true leadership? The #FSN20 is Field Service News’ annual celebration of excellence, innovation and leadership within...
What is the biggest barrier to retention of an engineering workforce?
What is the biggest barrier to retention of an engineering workforce? The #FSN20 is Field Service News’ annual celebration of...
How do we tackle diversity within our field engineering workforce?
How do we tackle diversity within our field engineering workforce? The #FSN20 is Field Service News’ annual celebration of...
Attracting a new generation into the world of engineering
Attracting a new generation into the world of engineering The #FSN20 is Field Service News’ annual celebration of excellence,...
#FSN20: Sarah Brettle – Building a better future for our customers, our employees and our bottom line
Chris Hird is joined by Sarah Brettle a member of the 2021/2022 #FSN20 our group of leaders and innovators driving the field service sector forward
Working towards inclusivity and diversity within an engineering workforce
Working towards inclusivity and diversity within an engineering workforce The #FSN20 is Field Service News’ annual celebration of...
#FSN20: Patrick Jansen – Data, Disruption, Turbines and People
Chris Hird is joined by Patrick Jansen a member of the 2021/2022 #FSN20 our group of leaders and innovators driving the field service sector forward
ThinkTank Sessions: Disruption, Development and Diversity in field service (2017)
Think Tank Sessions: Executive Briefing – Reassessing our approach to Service Delivery (2017) Add to Your Personal Library (0) Click...