Tag: Field Service Technology

Digital Symposium, Digital Transformation, Premium Resources

European Field Service Awards 2021 Winners. OverIT – Technological Innovators of the Year

European Field Service Awards 2021 Winners. OverIT – Technology Innovators of the Year Add to Your Personal Library (0) Click...

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Digital Symposium, Premium Resources

#FSN20: Sarah Brettle – Building a better future for our customers, our employees and our bottom line

Chris Hird is joined by Sarah Brettle a member of the 2021/2022 #FSN20 our group of leaders and innovators driving the field service sector forward

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Service Strategy

Comparative Analysis: Seven key takeaways when comparing the UK to the rest of the world

Seven Key Takeaways when comparing the UK to the rest of the world In the final article from our series of comparative analyses across a...

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Feature, FSN Research, Service Strategy

Comparative Analysis: Reactive, Proactive, Advanced and the Future of the Field Workforce

Reactive, Proactive, Advanced and the Future of the Field Workforce In the next in our series of comparative analyses across a global study...

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Feature, FSN Research, Home, Service Strategy

Comparative Analysis: The impact of the pandemic on digital transformation

The Impact of the Pandemic on Digital Transformation In the next in our series of comparative analyses across a global study and a...

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Feature, FSN Research, Service Strategy

Comparative Analysis: General perception of maturity of customer-centric driven technologies amongst field service companies

Comparative Analysis: General perception of maturity of customer-centric driven technologies amongst field service companies In the next in...

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Feature, FSN Research, Service Strategy

Comparative Analysis: Tools used that can drive improvements in customer satisfaction

Tools Used That Can Drive Improvements in Customer Satisfaction In the next in our series of comparative analyses across a global study and...

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Feature, FSN Research, Service Strategy

Comparative Analysis: How and when customer feedback is collected

How & When Customer Feedback is Collected In the next in our series of comparative analyses across a global study and a follow-up UK...

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Digital Symposium, Digital Transformation, Premium Resources

European Field Service Awards 2021 Winners. IFS – Best Overall FSM Solution

Mark Brewer joins Kris Oldland two discuss their recent acknowledgment as best overall FSM solution at the European Field Service Awards

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Digital Symposium, Premium Resources

#FSN20: Patrick Jansen – Data, Disruption, Turbines and People

Chris Hird is joined by Patrick Jansen a member of the 2021/2022 #FSN20 our group of leaders and innovators driving the field service sector forward

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