Tag: Izzy Sanchez

Feature, Home Page, Editor's Pick, Service Operations, Service Operations, Editor's Pick

Is the lingering impact of the pandemic driving remote service?

Izzy Sanchez, Konica Minolta USA, if remote service adoption is still driven by the lingering impact of the pandemic or if organizations have seen the actual benefits of the remote service approach.

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Digital Transformation, Analysis, Feature, Home Page, Analysis, Home Page, Editor's Pick

The data in remote service offers powerful transparency

Izzy Sanchez, Konica Minolta, USA, discusses how the data in remote service offers powerful transparency.

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Digital Transformation, Editor's pick, Feature, Home Page, Analysis

The new skill sets that are required by remote service technicians

Izzy Sanchez, Konica Minolta USA, discusses the new sets of skills that are now required by remote service technicians.

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Digital Transformation, Editor's pick, Feature, Home Page, Trending

The types of technology that are being utilised in remote service delivery

Izzy Sanchez, Konica Minolta USA, explains the types of technology that are being utilized in remote service delivery.

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