Delight or disappoint – it’s time to choose
Laurent Othacéhé, CEO of Cognito iQ explores the importance of going beyond meeting customer expectations and ensuring you are delighting...
#fsn20 The twenty most influential people in field service (2016)
The 20 most influential people in field service: 2016 edition Field service is going through a period of incredible change currently with...
Cognito appoints Laurent Othacéhé as CEO
Cognito, the field service management solutions company, has appointed Laurent Othacéhé as CEO, as part of a wider organisational...
#fsn20 The twenty most influential people in field service (2015)
The 20 most influential people in field service: 2015 edition Across December and January we asked our readers to nominate candidates for...
