Tag: Sarah Brettle

#FSN20, Analysis, Feature, Home Page, Trending, Service Strategy

Understanding the impact of unconscious bias towards a brand

Sarah Brettle, Customer Service Division Director at Ford, explains how companies should be aware of the unconscious bias that may be at play when potential customers consider our brand.

Read More

#FSN20, Analysis, Feature, Service Operations

In an age of disruption, how do we meet today’s and tomorrow demands simultaneously?

Sarah Brettle, Ford, discusses how the automotive industry must meet service demands today while planning for tomorrow as it moves from petrol to electric vehicles.

Read More

#FSN20, Analysis, Feature, Home Page, Analysis, Service Operations

Is infrastructure the biggest barrier to widespread adoption of electric vehicles?

Is infrastructure the biggest barrier to widespread adoption of electric vehicles? The #FSN20 is Field Service News’ annual celebration of excellence, innovation and leadership within the global field service sector. …...

Read More

#FSN20, Analysis, Feature, Service Operations

What is the biggest barrier to retention of an engineering workforce?

What is the biggest barrier to retention of an engineering workforce? The #FSN20 is Field Service News’ annual celebration of excellence, innovation and leadership within the global field service sector. …...

Read More

#FSN20, Analysis, Feature, Service Operations, Service Operations, Editor's Pick

Attracting a new generation into the world of engineering

Attracting a new generation into the world of engineering The #FSN20 is Field Service News’ annual celebration of excellence, innovation and leadership within the global field service sector. One of …...

Read More

Digital Symposium, Premium Resources

#FSN20: Sarah Brettle – Building a better future for our customers, our employees and our bottom line

Chris Hird is joined by Sarah Brettle a member of the 2021/2022 #FSN20 our group of leaders and innovators driving the field service sector forward

Read More

#FSN20, Analysis, Feature, Service Operations, Service Operations, Editor's Pick

Working towards inclusivity and diversity within an engineering workforce

Working towards inclusivity and diversity within an engineering workforce The #FSN20 is Field Service News’ annual celebration of excellence, innovation and leadership within the global field service sector. One of …...

Read More
Close