The Importance and the Deployment of AI in Field Service
Roslyn Jo, Writer for Field Service News, discusses the Importance and the Deployment of AI in Field Service
Feature, FSM Technology, Service Operations
June 9, 2022
Roslyn Jo, Writer for Field Service News, discusses the Importance and the Deployment of AI in Field Service
Program Director, Service Innovation & Connected Products, IDC
As Program Director, Service Innovation & Connected Products, Aly Pinder Jr leads IDC research and analysis of the service and customer support market for the manufacturer, which includes topics such as field service, warranty operations, service parts management, and how these service areas impact the overall customer experience.
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