Think Tank Sessions: Effective Client Interaction for Customer Success
Think Tank Sessions: Effective Client Interaction is Central to Customer Success Taking the lead to help drive clients towards customer...
Think Tank Sessions: Different Drivers for Customer Success
Think Tank Sessions: Different Drivers for Customer Success The approach to dealing with the shift towards customer success models will, of...
Think Tank Sessions: Defining Customer Success (2022)
Think Tank Sessions: Defining Customer Success in Field Service Add to Your Personal Library (0) Click Category to Bookmark Public...
Think Tank Sessions: Digitalization and Disruption (EMEA Edition)
Think Tank Sessions: Executive Briefing – Digitalization and Disruption (EMEA Edition) (2022) Add to Your Personal Library (0) Click...
Think Tank Sessions: Digitalization and Disruption (APAC Edition)
Think Tank Sessions: Executive Briefing – Digitalization and Disruption (APAC Edition) (2021) Add to Your Personal Library (0) Click...
White Paper: Customer Success: A Journey Beyond Customer Satisfaction (2021)
White Paper: Customer Success: A Journey Beyond Customer Satisfaction (2021) Add to Your Personal Library (0) Click Category to Bookmark...
2020 – The Year of The Lemon… And Opportunity?
2020 – The Year of the Lemon… and of Opportunity? As the old adage goes, when the world gives you lemons make lemonade....
Where Does the Value of Service Delivery Now Lie for the Customer?
Where Does the Value of Service Delivery Now Lie for the Customer? The response to the significant challenges we have faced as a sector has...
Are we about to see an Evolution in the Service Contract as well as Service Delivery?
Are we about to see an Evolution in the Service Contract as well as Service Delivery?
Think Tank Sessions: Executive Briefing – Servitization: Challenge and Opportunity (2020)
Think Tank Sessions: Executive Briefing – Servitization: Challenge and Opportunity (2020) Add to Your Personal Library (0) Click...
