The Key Driver for 3D Systems Adoption of AI
Mark Hessinger of 3D Systems talks about why they have embraced Artificial Intelligence to improve their field service operations
Digital Symposium, Premium Resources
August 6, 2020
Mark Hessinger of 3D Systems talks about why they have embraced Artificial Intelligence to improve their field service operations
Program Director, Service Innovation & Connected Products, IDC
As Program Director, Service Innovation & Connected Products, Aly Pinder Jr leads IDC research and analysis of the service and customer support market for the manufacturer, which includes topics such as field service, warranty operations, service parts management, and how these service areas impact the overall customer experience.
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