Think Tank Sessions: Is Servitization Dependent on Being OEM Owned?
Think Tank Sessions: Is Servitization Dependent on Being OEM Owned? Whilst servitization frequently appears, in the context of whole-life support (and revenue), to be an integrated arm of the manufacturer (eg Mercedes Trucks), the reality is that Mercedes dealers, although badged, are not Mercedes Benz. Servitization in such a scenario...
Supercharging Revenue Generation Through the Field Service Team
Supercharging Revenue Generation Through the Field Service Team Is it possible to unlock the potential of your field service team as key revenue generators without damaging their status as trusted advisors? This course will show you how. Course Description: Should our field service engineers and technicians sell? It is a debate...
Field Service Think Tank Sessions: Service Excellence and Revenue
Exclusive reporting from the inaugural Field Service News Think Tank session