A new study from Vanson Bourne, sponsored by ServiceMax, from GE Digital, the leading provider of field service management solutions, has found that 75% of IT decision makers believe that
In 2015 Field Service News and leading FSM software provider ServiceMax teamed up on a research project to assess the appetite for IoT as a tool for improving field service delivery. One year
The way products are serviced is reshaping their design at the R&D level, and providing new insights into product usage, according to field service management specialist, ServiceMax. Service mechanisms are increasingly seen as the common denominator of accurate product development and maintenance.
New products include Service Performance Metrics, the mobile Field Service app, and Catalyst, a new implementation package based on industry best practices
With the recent launch of the world’s first fully connected IoT solution for field service, ServiceMax has really opened the doors to IoT adoption within our industry. Mark Homer, VP of Global Customer Transformation for ServiceMax reflects on just how big an impact IoT can have for field service companies…
Service management software specialist ServiceMax has launched Connected Field Service, a complete Internet of Things (IoT) solution for the field service industry. Connected Field Service (CFS) is said to be
Speaking exclusively to Field Service News ServiceMax COO Scott Berg has discussed the similarities between widely differing industries, the rapid rise of ServiceMax and why the IoT hasn’t quite got fully
In part one of this exclusive interview with ServiceMax COO Scott Berg we looked at the the similarities between widely differing industries, the rapid rise of ServiceMax and why the
ServiceMax have been one of the undoubted success stories in field service software of recent years. Kris Oldland, Field Service News Editor spoke to Their COO Scott Berg to find
The 20 most influential people in field service: 2015 edition Across December and January we asked our readers to nominate candidates for the inaugural #FSN20, a list of the twenty most influential
