Tag: Think Tank

Feature, Service Strategy

Understanding the Value Your Customer Sees

In any period of disruption, there will be innovation in the solutions provided. However, as new solutions are developed, establishing a...

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Digital Transformation, Feature, Think Tank Sessions

Digitalization and Disruption – the beginning of the journey or the end?

Digitalization and Disruption – the begining of the journey or the end? The world changed in 2020 beyond all recognition. The...

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Digital Transformation, Feature, Home, Think Tank Sessions

Will the introduction of Chief Revenue Officers drive servitization?

Will the introduction of Chief Revenue Officers drive servitization? The world changed in 2020 beyond all recognition. The pandemic brought...

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Feature, Service Strategy

Understanding Customer Requirements

We are currently in the eye of a perfect storm of change as service providers in many ways. The pandemic has been the greatest disruptive...

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Digital Transformation, Feature

Achieving with Outcome-Based Services

Many of us have heard about the shift from cost-centric to profit-centric business models that’s spearheaded by services. There are lots...

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Digital Transformation, Feature, Think Tank Sessions

The rising importance of sustainability in field service

The rising importance of sustainability in field service The world changed in 2020 beyond all recognition. The pandemic brought with it the...

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Digital Transformation, Feature, Think Tank Sessions

Sustainability is more than just CSR

Sustainability is more than just CSR The world changed in 2020 beyond all recognition. The pandemic brought with it the most significant...

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Digital Transformation, Feature, Think Tank Sessions

Rethinking the way we work

Rethinking the way we work The world changed in 2020 beyond all recognition. The pandemic brought with it the most significant global...

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Digital Transformation, Feature, Think Tank Sessions

Is the gap getting bigger laggards and leaders?

Is the gap getting bigger laggards and leaders? The world changed in 2020 beyond all recognition. The pandemic brought with it the most...

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Digital Transformation, Feature, Think Tank Sessions

Digitization, Digitalization or Digital Transformation?

Digitization, Digitalization or Digital Transformation? The world changed in 2020 beyond all recognition. The pandemic brought with it the...

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