Understanding the Value Your Customer Sees
In any period of disruption, there will be innovation in the solutions provided. However, as new solutions are developed, establishing a...
Digitalization and Disruption – the beginning of the journey or the end?
Digitalization and Disruption – the begining of the journey or the end? The world changed in 2020 beyond all recognition. The...
Will the introduction of Chief Revenue Officers drive servitization?
Will the introduction of Chief Revenue Officers drive servitization? The world changed in 2020 beyond all recognition. The pandemic brought...
Understanding Customer Requirements
We are currently in the eye of a perfect storm of change as service providers in many ways. The pandemic has been the greatest disruptive...
Achieving with Outcome-Based Services
Many of us have heard about the shift from cost-centric to profit-centric business models that’s spearheaded by services. There are lots...
The rising importance of sustainability in field service
The rising importance of sustainability in field service The world changed in 2020 beyond all recognition. The pandemic brought with it the...
Sustainability is more than just CSR
Sustainability is more than just CSR The world changed in 2020 beyond all recognition. The pandemic brought with it the most significant...
Rethinking the way we work
Rethinking the way we work The world changed in 2020 beyond all recognition. The pandemic brought with it the most significant global...
Is the gap getting bigger laggards and leaders?
Is the gap getting bigger laggards and leaders? The world changed in 2020 beyond all recognition. The pandemic brought with it the most...
Digitization, Digitalization or Digital Transformation?
Digitization, Digitalization or Digital Transformation? The world changed in 2020 beyond all recognition. The pandemic brought with it the...