Will the pace of technology evolution continue in field service?
Jeremy Squire shares his thoughts on whether the pace of change we have seen in the field service sector will continue in the future.
Why technology is only part of a successful solution
Jeremy Squire explains why while important, the technology is only ever one part of what a successful solution in field service is about.
How critical is it our industry embraces leading edge technology?
Jeremy Squire outlines why it is critical that our industry continues to embrace leading edge technology as we look towards continuing disruption and challenge.
Expert AMA: Where your digital transformation starts is key
HSO’s Kevin Brown Explains Why Understanding Your Starting Point And Mapping Out Clear Iterative Progression Is Key To Ensuring Digital Transformation Success
How FLS VISITOUR delivers multiple benefits for users
Jeremy Squire tells us how there are multiple benefits users of the technology see from increased efficiency, reduced costs and an improved carbon footprint
Interview: Understanding Why Your Digital Transformation Project Is Failing, Ft. Kevin Brown, HSO
Almost 2/3 Of Digital Transformation Projects Fail. Get A Free 45 Minutes Video For Key Insight & Tips From Digital Transformation Specialist Kevin Brown, HSO
Was FLS VISITOUR using AI before the term become in vogue?
Jeremy Squire explains how and where the algorithms in FLS VISITOUR are leveraging machine learning and Artificial Intelligence
Understanding FLS VISITOUR – winner Technology Innovation of the Year
Jeremy Squire tells us more about the type of companies that are using FLS VISITOUR to improve their service operations.
The importance of the on-site service call in an increasingly digital world
We hear from Rob Ballantyne as he reflects on how the in-person customer touch point that the on-site field service visit offers is now more important than ever.
Interview: Remote Service as a new default for service delivery Ft. Izzy Sanchez, Konica Minolta
Kris Oldland, Editor-in-Chief, Field Service News,
