Unlock The Secrets of Field Service Benchmarking: FREE Video

Two key thought leaders in the field service industry analyse a huge field service benchmarking study. Do you want to better understand the key metrics in your field service organisation that can allow you to drive greater service efficiency? Get instant access to this in-depth discussion with a FOREVER FREE subscription to field service news today.

This full-length forty-five minute video discussion is available exclusively as part of the FSN PRO library but for a limited time it will be available on our FSN FREE subscription tier thanks to our partner on this project Aquant whose field service optimization benchmark report has become an industry insight staple.

Join FSN FREE now to get instant access to this full video and a monthly sample of FSN PRO content as well as our weekly digest of News and Analysis – the essential resource for field service management leaders…

FSN has been a fabulous resource to allow us to stay abreast of the latest advancements in the delivery of field maintenance and service. The articles are consistently cutting edge and the topics trigger some great conversations amongst our Management Team”

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“Field Service News has provided me with the opportunity to collaborate with service leaders to discuss key topics that are changing the ways services are defined for delivered. For me it is important to bridge both at the academic and industrial worlds.”

“Field Service News is unique in that it is the only regular resource for field service professionals to stay up to date with the latest thinking within our profession. In this respect, FSN is world-class!”

Sidney Lara

Sidney is a Service Executive with over 20 years of service experience ranging from new product development, product support, and field service operations. Sidney is a visionary leader skilled in driving change and leveraging innovative technologies to drive operational improvements.

Kris Oldland

Kris Oldland is the Editor-in-Chief and Founder of Field Service News. He is widely acknowledged as one of the world's leading authors and speakers on a number of critical areas of field service management including servitization, remote service strategy and developing leadership within field service organisations.

Are you a field service management professional trying to understand field service benchmarking and what the key field service benchmark metrics will drive your service delivery forward are?

Join two highly-respected industry leaders as they spend 45 minutes discussing the trends revealed in a field service optimization report that examined over 16 million work orders across 125,000 technicians.

Watch this in depth analysis of HUGE field service benchmarking study now to learn more about ...

How field service efficiency will be key to navigating our way through inflation
Industry field service benchmark data on first-time-fix and mean-time-to-repair rates
Why cost per resolution is a key indicator for service operations but also an important tool in service sales
The reason why the gap between your best and worst performing technicians is an important indicator of overall service success
Why the skills shortage in field service is becoming increasingly expensive for poor performing organisations

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