Don't Let Your Digital Transformation Project Fail: EXCLUSIVE Video
Multiple data sources are all reporting the same thing, somewhere between two-thirds and three-quarters of digital transformation projects are failing to deliver the predicted return-on-investment. At the Field Service News Symposium HSO’s Kevin Brown a digital transformation specialist, hosted a series of Ask Me Anything session across two intense days of conversation.
Now in this exclusive Field Service News 45-minute insight-packed interview, Brown outlines the most common themes of those discussions and offers his guidance on avoiding common pitfalls.
This full-length forty-five minute video discussion is available exclusively as part of the FSN PRO library but for a limited time it will be available on our FSN FREE subscription tier thanks to our partner on this project HSO.
Join FSN PRO today to access this video and our entire premium library with 140+ resources and over 60 courses for service leaders for just £45/month or £450/year.
Watch this powerful discussion with two exceptional thought-leaders of the field service industry...
Kevin Brown
Brown is Sales Director with HSO a Microsoft Gold Partner, that employs more than 1500 professionals and maintains a worldwide presence in Europe, North America and Asia. HSO is a member of the Microsoft Inner Circle and is proud to be honoured as the ‘most customer-focused Microsoft Partner. They have a vast depth of knowledge in the field service sector, as well as financial, manufacturing, retail, public sector, oil and gas, construction and much more.
Their customer base ranges across companies like Innocent Smoothies, Utilita Energy, The NHS and AO.
As you can imagine, with such a breadth of knowledge across multiple systems, Brown has been heavily involved in a considerable amount of digital transformation projects and, as such, are perfectly positioned to offer guidance on what makes such projects successful.
Kris Oldland
Kris Oldland is the Editor-in-Chief and Founder of Field Service News. He is widely acknowledged as one of the world's leading authors and speakers on a number of critical areas of field service management including servitization, remote service strategy and developing leadership within field service organisations.
Are you a field service management professional trying to understand how to ensure your digital transformation projects won’t fail?
These two highly-respected industry leaders spend 45-minutes discussing how the key pitfalls that field service companies must avoid if your digital transformation projects are to succeed.
Watch the video now to learn...
- Why where you start your digital transformation is key to success
- The importance of understanding how external and internal digital transformation are different
- How we must not lose sight of customer needs during digital transformation
- Is poor change management stifling your digital transformation?
- What is the field of dreams failure for digital transformation?
- Why you must innovate rather than replicate with your digital transformation