FREE VIDEO: Centralizing Decentralization - the key to Field Service Excellence?

FREE VIDEO: Centralizing Decentralization - the key to Field Service Excellence?

There are benefits and challenges to both the centralized and decentralized approaches to field service delivery. However, with the modern tools available to field service organizations, particularly as we see the emergence of next-generation Field Service Management software it is becoming increasingly possible to marry the two seemingly disparate approaches.

 

In essence, is it now possible to decentralize a centralized approach to field service delivery?

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This in-depth discussion, packed full of insights from two key industry leaders, will soon be available exclusively for our FSN PRO members.

However, for a strictly limited time, this video is available as part of the monthly selection of premium resources we offer free each month. Sign up now for 100% free access.

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Jack HolePartner, Haakon Mechanical Services, Canada
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Jason SmithCEODirector of Field Service, EMEA, 3D Systems, UK
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Watch the video now to learn more about ...

  • The key benefits of centralization.
  • The importance of autonomy in the field
  • Why globalization and centralization are not the same
  • Do remote tools empower decentralization
  • The strategic importance of centralizing decentralization
  • Can we centralize decentralization?

Join FSN FREE today and give yourself access to this important paper or go PRO and access our entire premium library with over 600 hours of content, including papers, interviews, and on-demand courses, all designed exclusively for for service leaders for just £45 per month or £450 per year.

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An exceptional and important discussion between two of the industries most critical thinkers...

Picture of Kris Oldland, Editor-in-Chief, Field Service News

Kris Oldland, Editor-in-Chief, Field Service News

Kris Oldland is the Editor-in-Chief and Founder of Field Service News. He is widely acknowledged as one of the world's leading authors and speakers on a number of critical areas of field service management including servitization, remote service strategy and developing leadership within field service organisations.

Picture of Martin Knook, CEO, Gomocha

Martin Knook, CEO, Gomocha

Martin Knook, CEO of Gomocha, is having over 20 years of experience as an IT executive & entrepreneur, who focuses on building technology teams to make the difference for customers throughout the world. At Gomocha, he is leading his team into the mobile age, enabling customers to optimize field operations with the Gomocha products; configurable workflows – configurable data sets for several industries, such as Utilities, Telecom, Vending, Installation and Field Service.

Are you a field service management professional trying to understand how you can find equilibrium between a centralized and decentralized approach? 

This important discussion will help you understand not only the technologies that are critical for establishing such a balance in your organization but also the critical aspects of people, processes, and culture that need to be considered.  

This premium content will be available on FSN FREE for a strictly limited time, thanks to our partner Gomocha.

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