FREE VIDEO: Centralizing Decentralization - the key to Field Service Excellence?

FREE VIDEO: Centralizing Decentralization - the key to Field Service Excellence?

There are benefits and challenges to both the centralized and decentralized approaches to field service delivery. However, with the modern tools available to field service organizations, particularly as we see the emergence of next-generation Field Service Management software it is becoming increasingly possible to marry the two seemingly disparate approaches.

 

In essence, is it now possible to decentralize a centralized approach to field service delivery?

Join FSN FREE to access the whole, hour-long discussion PLUS a monthly selection of premium resources as well as a weekly digest to keep you ahead of the critical trends in field service excellence; sign up either via LinkedIn or form and get access in less than 30 seconds.

This in-depth discussion, packed full of insights from two key industry leaders, will soon be available exclusively for our FSN PRO members.

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An exceptional and important discussion between two of the industries most critical thinkers...

Kris Oldland, Editor-in-Chief, Field Service News

Kris Oldland, Editor-in-Chief, Field Service News

Kris Oldland is the Editor-in-Chief and Founder of Field Service News. He is widely acknowledged as one of the world's leading authors and speakers on a number of critical areas of field service management including servitization, remote service strategy and developing leadership within field service organisations.

Martin Knook, CEO, Gomocha

Martin Knook, CEO, Gomocha

Martin Knook, CEO of Gomocha, is having over 20 years of experience as an IT executive & entrepreneur, who focuses on building technology teams to make the difference for customers throughout the world. At Gomocha, he is leading his team into the mobile age, enabling customers to optimize field operations with the Gomocha products; configurable workflows – configurable data sets for several industries, such as Utilities, Telecom, Vending, Installation and Field Service.

Are you a field service management professional trying to understand how you can find equilibrium between a centralized and decentralized approach? 

This important discussion will help you understand not only the technologies that are critical for establishing such a balance in your organization but also the critical aspects of people, processes, and culture that need to be considered.  

This premium content will be available on FSN FREE for a strictly limited time, thanks to our partner Gomocha.