FREE VIDEO: Understanding the tech to empower your field service techs

FREE VIDEO: Understanding the tech to empower your field service techs

When it comes to field service delivery, efficiency, and technician utility are king. It is vital that we provide our field service engineers and technicians with the tools that can empower them to work at their optimum and also tools that they can rely on throughout the demanding rigours of field service. 

In this exclusive interview, we look at the key questions you as a field service leader need to know about finding the right devices for your field service team – essential viewing as we head deeper into an era of digital transformation. 


Join FSN FREE to access the whole, in-depth discussion PLUS a monthly selection of premium resources as well as a weekly digest to keep you ahead of the critical trends in field service excellence; sign up either via LinkedIn or form and get access in less than 30 seconds.

This in-depth discussion, packed full of insights from two key industry leaders, will soon be available exclusively for our FSN PRO members.

However, for a strictly limited time, this video is available as part of the monthly selection of premium resources we offer free each month. Sign up now for 100% free access.

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Join FSN FREE today and give yourself access to this important video, or go PRO and access our entire premium library with over 600 hours of content, including papers, interviews, and on-demand courses, all designed exclusively for for service leaders for just £45 per month or £450 per year.

An exceptional and important discussion between two of the industries most critical thinkers...

Kris Oldland, Editor-in-Chief, Field Service News

Kris Oldland, Editor-in-Chief, Field Service News

Kris Oldland is the Editor-in-Chief and Founder of Field Service News. He is widely acknowledged as one of the world's leading authors and speakers on a number of critical areas of field service management including servitization, remote service strategy and developing leadership within field service organisations.

Ben Baum, Vice President of Sales, Durabook Americas

Ben Baum, Vice President of Sales, Durabook Americas

Ben Baum, Vice President of Sales, Durabook Americas, has an exceptional background and huge experience working in the field of rugged computing and has worked with high-profile companies for decades in helping them find the right solutions to meet the demands of their field service teams and to drive towards service excellence. A well-informed and solution-orientated professional, Ben brings a wealth of knowledge to industry discussions.

Are you a field service management professional trying to understand how you can find equilibrium between a centralized and decentralized approach? 

This important discussion will help you understand not only the technologies that are critical for establishing such a balance in your organization but also the critical aspects of people, processes, and culture that need to be considered.  

This premium content will be available on FSN FREE for a strictly limited time, thanks to our partner Durabook.