Cognito appoints Laurent Othacéhé as CEO
Cognito, the field service management solutions company, has appointed Laurent Othacéhé as CEO, as part of a wider organisational restructure intended to position the company…
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Totalmobile Acquires Cognito iQ To Add Leading Analytics Capability To Existing Suite Of Field Service Management Solutions
Insight from Totalmobile provides users with access to real-time operational data and predictive intelligence to optimise workforce planning and servi…
Video Report: Is data a fundamental building block of service excellence? (2019)
Video Report: Is data a fundamental building block of service excellence? (2019) Add to Your Personal Library (0) Click Category to Bookmark Public CategoryPrivate Category…
Delight or disappoint – it’s time to choose
Laurent Othacéhé, CEO of Cognito iQ explores the importance of going beyond meeting customer expectations and ensuring you are delighting your customers… For some years…
#fsn20 The twenty most influential people in field service (2015)
The 20 most influential people in field service: 2015 edition Across December and January we asked our readers to nominate candidates for the inaugural #FSN20, a list…