Expert AMA: Poor change management will stifle digital transformation?
HSO’s Kevin Brown Outlines The Importance Of Good Change Management Within Digital Transformation Success. Great Insight From A Genuine Subject Matter Expert.
What technology is empowering servitization?
In this final feature from a recent FSN Research paper, sponsored by HSO, we ask if servitization is dependent on investing in technology.
The data in remote service offers powerful transparency
Izzy Sanchez, Konica Minolta, USA, discusses how the data in remote service offers powerful transparency.
Data brings transparency which brings alignment across the value chain
Justin Konopaske, Director of Industry Solutions, and Alex Brenner, Managing Director & Partner at Boston Consulting Group, discuss the importance of data and how it can be a fundamental tool in providing the transparency
Most Popular Posts
European Field Service team of the Year 2022 May 27, 2022 
What do we need the next generation of field service… September 21, 2022 
How AI Is Being Used To Speed Up The Delivery Of… January 16, 2022 
The Benefits of Adopting AR Technology February 18, 2022 
White Paper: CTRL-ALT-DELETE – time to reboot… October 10, 2022 
Think Tank Sessions: Defining Customer Success (2022) February 22, 2022
Expert AMA: Where your digital transformation starts is key
HSO’s Kevin Brown Explains Why Understanding Your Starting Point And Mapping Out Clear Iterative Progression Is Key To Ensuring Digital Transformation Success
Do we need to know our customers better?
Dan Oldridge, Salesforce reflects on if as a sector field service we need to getting better at knowing our customers – and how we can do so.
