November 7, 2024
How To Harness Powerful Personalization in Field Service
The Power of Personalization in Field Service: Leveraging Data to Enhance Customer Loyalty We explore how personalization, driven by data analytics and AI, is transforming field service by delivering tailored …...
eCommerce, Feature, Service Strategy, Spare Parts
November 5, 2024
How To Leverage Data to Drive Personalization in B2B eCommerce
Leveraging Data to Drive Personalization in B2B eCommerce Personalization has become essential in B2B eCommerce, enabling businesses to enhance customer satisfaction, loyalty, and conversions. This article dives into how manufacturing …...
Aftermarket, Digital Transformation, Feature, Service Strategy
November 1, 2024
Modernizing IT Infrastructure: The Foundation of Servitization in Aftermarket Services
Modernizing IT Infrastructure: The Foundation of Servitization in Aftermarket Services In this article, we explore how cloud computing, edge computing, and robust cybersecurity create a resilient IT infrastructure crucial to …...
Feature, Service Operations, Spare Parts
October 30, 2024
Advanced Inventory Management in the Post-Pandemic Era: Optimization Strategies
Advanced Inventory Management in the Post-Pandemic Era: Strategies for Optimal Balance Navigating inventory in a post-pandemic world requires a dynamic approach. Explore how AI-driven demand forecasting, hybrid strategies, and technology …...
Digital Transformation, Feature, Pricing, Service Strategy
October 29, 2024
Transforming Pricing Strategies in Manufacturing with AI, Machine Learning, and Big Data
Transforming Pricing Strategies in Manufacturing with AI, Machine Learning, and Big Data AI, machine learning, and big data are reshaping...
October 25, 2024
Empower Your Customers Via Self-service: Ideas for Field Service Organizations
Empowering Customers Through Self-Service: Insights for Field Service Organizations For today’s field service organizations (FSOs),...
September 23, 2024
How to Boost Service Revenue with Proactive Field Service Models
Discover how predictive maintenance drives service revenue and customer satisfaction in field service operations.
INDUSTRY NEWS:
November 7, 2024
Optimize My Day Introduces OMD Powerhouse – A Highly Scalable Data Warehouse with Integrated BI and AI Solutions for the Service Industry
The Service Revolution Academy invites Chief Operating Officers, Chief Customer Officers, Chief...
October 29, 2024
Service Revolution Academy invitation to “Deliver More, Spend Less – The Path to Customer Service Excellence” in-person event on 12th November 2024
The Service Revolution Academy invites Chief Operating Officers, Chief Customer Officers, Chief...
September 24, 2024
Encompass Supply Chain Solutions Welcomes New Vice President of HVAC and Market Strategy
Encompass Supply Chain Solutions appoints Scott Pierson as VP of HVAC and Market Strategy to drive...
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June 30, 2024
White Paper: From Efficiency to Expansion: The Evolution of E-Commerce in Manufacturing (2024)
White Paper: From Efficiency to Expansion: The Evolution of E-Commerce in Manufacturing (2024) Initially perceived as a tool for enhancing...
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June 23, 2024
White Paper: The AI Advantage: Transforming Customer Experiences in Field Services (2024)
White Paper: The AI Advantage: Transforming Customer Experiences in Field Services (2024) In the field service sector, organisations...