The latest news, insight and analysis from the field service industry

How To Monetise Services And IoT: Better Articulate Value

Oct 19 • 97 Views • No Comments on How To Monetise Services And IoT: Better Articulate Value

Jan Van Veen, Founder of MoreMomentum continues his latest exclusive Field Service News series on how companies can monetise their services with IoT as he turns his attention to something many companies struggle with – better articulating their
The Field Service Podcast: Series 2 Episode 6 – Are you fishing with...

Oct 18 • 121 Views • No Comments on The Field Service Podcast: Series 2 Episode 6 – Are you fishing with a line or a net?

In this, the latest edition of the Field Service Podcast, Kris Oldland, Field Service News, Editor-in-Chief, is joined by Kevin Starr of ABB oil and Gas as they talk about the huge impact of automation within field service delivery. Be social and share
The Internet Of Things Is Turning Facilities Management On Its Head

Oct 17 • 261 Views • No Comments on The Internet Of Things Is Turning Facilities Management On Its Head

The United Kingdom’s army of tradespeople who monitor, maintain and fix the billions of pounds of equipment that keeps offices, factories and shops open have become the new frontline in the advance of the Internet of Things (IoT). As the internet and
How Service Automation Helps Enhance Customer Satisfaction and Optimise Operational Effectiveness

Oct 16 • 316 Views • No Comments on How Service Automation Helps Enhance Customer Satisfaction and Optimise Operational Effectiveness

Manuel Grenacher, CEO, Coresystems discusses why Automation is set to play a crucial part in the two key pillars of field service success, operational effectiveness and customer satisfaction… As part of the fourth industrial
The Benefits of Automating Asset and Service Data Collection and Utilisation

Oct 8 • 260 Views • 1 Comment on The Benefits of Automating Asset and Service Data Collection and Utilisation

ServiceMax, a GE Digital company, has recently commissioned independent market research specialist Vanson Bourne to explore the trends around this topic and have recently published an executive summary on the findings of this research which is

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New telematics integration capability combines real-time fleet information in a single interface

Oct 19 • 98 Views • TomTom Telematics has launched a new version of its fleet management Software-as-a-Service solution WEBFLEET 3.3 which
Tieto joins European AI Alliance to shape the era of artificial intelligence

Tieto announced recently that it is one the first Nordic companies to join the European AI
Upskill Unveils Skylight for Microsoft HoloLens to Unlock Mixed Reality Experiences

Upskill, a leader in enterprise augmented reality (AR) software, today announced Skylight

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Volvo Trucks introduces new monitoring services to maximize uptime

FSN Insights: Field Service as a core differentiator amongst...

Webcast Excerpt: Bridging the Gap – The Customer and...

Industry Leaders: Pål Rødseth, CEO Asolvi

Webcast Excerpt: The Continuing Evolution of Rugged Mobile Computing

New telematics integration capability combines real-time fleet information in a single interface

Oct 19 • 98 Views • No Comments on New telematics integration capability combines real-time fleet information in a single interface

TomTom Telematics has launched a new version of its fleet management Software-as-a-Service solution WEBFLEET 3.3 which allows fleet operators to review combined

Berg Insight Names Verizon Connect the Global Leader in Fleet Management Solutions

Verizon Connect has been identified as the leading provider of fleet management solutions globally and in the Americas, according to

Sep 27 • 562 Views

Verizon Connect study reveals accident repairs cost small fleets £6,000 per year

Research released last week by Verizon Connect has revealed that the average small to medium-sized fleet operated business in the UK

Sep 14 • 533 Views

Upskill Unveils Skylight for Microsoft HoloLens to Unlock Mixed Reality Experiences

Oct 17 • 206 Views • No Comments on Upskill Unveils Skylight for Microsoft HoloLens to Unlock Mixed Reality Experiences

Upskill, a leader in enterprise augmented reality (AR) software, today announced Skylight for Microsoft HoloLens is available for public early access in the U.S.

GETAC ANNOUNCES NEW F110-EX TABLET, FOR EXCEPTIONAL PRODUCTIVITY IN HAZARDOUS ENVIRONMENTS

A new fully-rugged solution purpose-built for the challenging conditions and uncompromising demands of those

Oct 2 • 462 Views

Hands On Hardware Review: Janam XM 75

We recently gave Janam’s XT100 handheld computer a full Hands-On review and now we turn our attention to its

Sep 12 • 773 Views

Industry Survey: Is Spare Parts Still the Service Division Cash Cow?

Sep 24 • 557 Views • No Comments on Industry Survey: Is Spare Parts Still the Service Division Cash Cow?

As a cash cow of the service division, how prepared is your spare parts business to embrace increasing pressure from customer expectations, changing trade

Volvo Trucks introduces new monitoring services to maximize uptime

Volvo Trucks has been using connectivity for many years to support customers with efficient service planning. Now technologies are

Sep 21 • 593 Views

Citizens Reserve Announces ‘SUKU’ Platform to Create Industry-Agnostic, Blockchain-Powered Supply Chain Solution

Citizens Reserve, the high tech startup led by several entrepreneurs and former Deloitte blockchain executives, has unveiled SUKU, an

Sep 17 • 368 Views

How To Monetise Services And IoT: Better Articulate Value

Oct 19 • 97 Views • No Comments on How To Monetise Services And IoT: Better Articulate Value

Jan Van Veen, Founder of MoreMomentum continues his latest exclusive Field Service News series on how companies can monetise their services with IoT as he turns

Exclusive FSN Subscriber Discount Offer! Introducing Field Service Insights…

Field Service Insights is a subscription-based, membership website headed up by long-time fieldservicenews.com

Oct 16 • 132 Views

Strategic partnerships and customer wins drive growth; real-time intelligence drives value

ClickSoftware, the leading provider of field service management software, has announced a number of new customer

Oct 5 • 253 Views

How Service Automation Helps Enhance Customer Satisfaction and Optimise Operational Effectiveness

Oct 16 • 316 Views • No Comments on How Service Automation Helps Enhance Customer Satisfaction and Optimise Operational Effectiveness

Manuel Grenacher, CEO, Coresystems discusses why Automation is set to play a crucial part in the two key pillars of field service success,

ServiceMax from GE Digital Unveils Next-Generation Field Service Management Solution to Help Customers Drive Innovation in Service Delivery

ServiceMax from GE Digital, a leading provider of field service software, today announced a major new release of Predix ServiceMax

Oct 4 • 511 Views

UK’s biggest forecourt solutions provider chooses Fast Lean Smart for automated scheduling of engineers

Gilbarco Veeder-Root — the leading petrol forecourt equipment and services provider in the UK — has learned that route planning

Oct 3 • 413 Views

Tieto joins European AI Alliance to shape the era of artificial intelligence

Oct 18 • 191 Views • No Comments on Tieto joins European AI Alliance to shape the era of artificial intelligence

Tieto announced recently that it is one the first Nordic companies to join the European AI Alliance, a newly-formed forum for artificial intelligence (AI)