FSM Technology

Here you will find news and features about Field Service Management Technology

FSM Technology, News, Service Operations

Enrico Leopardi becomes OverIT’s new Senior Vice President Sales EMEA

OverIT announced the appointment of Enrico Leopardi as Senior VP Sales EMEA. He will lead the company’s EMEA sales organization, reporting to the Chairman and CEO Paolo Bergamo. Joining OverIT at a pivotal moment in the company’s history, Leopardi brings over 25 years of experience in the international B2B enterprise software...

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Digital Transformation, FSM Technology, Home Page, Editor's Pick

Is Remote Visual Support a Threat or an Opportunity for Field Service Teams?

COVID-19 turned working life as we know it on its head from one day to the next. It hugely accelerated the necessity of a digital workplace, which has never been more important than it is now. But what exactly does it mean for employees in field service? In the last five years, the innovation team …...

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FSM Technology, News

Syncron Launches the First Contract Price Solution with Risk Assessment for Aftermarket Service Sales

Syncron has announced the launch of Syncron Contract Price™, the world’s first purpose-built solution for pricing aftermarket service contracts and mitigating financial risk associated with service variability.    As part of Syncron’s continued streak of innovation since its merger with Mize, Syncron Contract Price uses...

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FSM Technology, Leadership, News

IFS Delivers Exceptional First-Quarter Performance with ACV Bookings up 78% and Recurring Revenue up 45%

IFS, the global cloud enterprise software company, today announced its financial results for the quarter ending March 31, 2022 with ACV (annual contract value) bookings up 78 percent year on year and recurring revenues up a significant 45% year on year. The company continues to report growing demand for its cloud technology resulting in...

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FSM Technology, News

ServiceMax Asset 360 for Salesforce Expands Beyond Operational Field Service with New Features To Drive Revenue Growth and Lifetime Value

ServiceMax, a leader in asset-centric field service management, today announced that it has released new features for Asset 360 for Salesforce AppExchange. Building on its strong field service foundation, the new release offers features that take the product beyond traditional field service personas, empowering strategic stakeholders...

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Feature, FSM Technology, FSM Technology, Analysis

How do we ensure our investment in an FSM solution is future proofed?

How do we ensure our investment in an FSM solution is future proofed? In October 2021 Field Service News hosted the inaugural European Field Service Awards to celebrate the ingenuity and excellence of an industry that had kept the world turning as the pandemic swept across the globe.  In the category of Best Overall FSM …...

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FSM Technology, News

FLS Partners with Ecomaster to Optimize Field Scheduling for Furniture Repairs and Commercial Maintenance

Ecomaster has selected FLS – FAST LEAN SMART to optimise scheduling and route planning across their extensive retail furniture repair services and project-based refurbishments. Fast Lean Smart (FLS), a leading international provider of scheduling and mobile workforce management software will provide the FLS VISITOUR solution,...

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Digital Transformation, FSM Technology, News

OverIT, Your #1 Digital Partner Choice for Infrastructure

The economies of the world have reached a turning point, seeing the unfortunate loss of lives, affected health, and the mass impact of poor infrastructure Some countries have chosen to invest heavily in the repair, construction, and maintenance of linear assets, and encourage opportunities related to the ecological and digital...

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Digital Transformation, FSM Technology, News

IFS Cloud April 2022 Release Delivers on IFS Vision to Lead in Cross-Enterprise Insights, Process Automation and Employee Experience

IFS, the global cloud enterprise software company, today announced the release of its first of two updates to IFS Cloud™ in 2022. This latest release is now generally available. Central to this release of IFS Cloud is enabling a fast-tracked adoption of digital capabilities to achieve higher levels of productivity, business agility,...

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Feature, FSM Technology

Should we expect FSM solution providers to have deep industry knowledge?

Should we expect FSM solution providers to have deep industry knowledge? In October 2021 Field Service News hosted the inaugural European Field Service Awards to celebrate the ingenuity and excellence of an industry that had kept the world turning as the pandemic swept across the globe.  In the category of Best Overall FSM Solution...

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