Feature

Here goes some nice category description. Good for SEO.

Feature, FSM Technology, Editor's Pick

“Designed to” or “certified at” – why these two phrases mean very different things in the world of rugged

Ben Baum, Durabook, discusses the importance of genuine third party testing to ensure devices are up to the rigours of day to day field service.

Read More

Feature, FSN Research, Editor's Pick, Home Page, Editor's Pick

Servitization in a post pandemic world

In the first feature from a recent FSN Research paper, published in partnership with HSO, we look at the role of servitization in the post-pandemic world.

Read More

Feature, Home Page, Editor's Pick, Service Operations, Service Operations, Editor's Pick

Can we train remote technicians if they have never worked within a field role?

Martin McLean reflects on whether it is possible to train remote technicians to solve customer issues as effectively as those who have a previous background working in field service.

Read More

Feature

What technology is empowering servitization?

In this final feature from a recent FSN Research paper, sponsored by HSO, we ask if servitization is dependent on investing in technology.

Read More

Feature

Does servitization require internal structure changes?

An important component of the discussion surrounding developing a servitized offering is whether there will need to be significant changes to the existing
structure of the organisation.

Read More

Feature

How is servitization being implemented?

What approaches are companies taking in terms of strategically developing their servitized solution? We analyse this in the new feature from a recent FSN Research study, conducted in partnership with HSO.

Read More

Feature

The processes and time frames for establishing servitization

In this feature from a recent FSN paper, published in partnership with HSO, we look at the processes and time frames for establishing servitization.

Read More

Feature

What are the drivers for developing servitization offerings?

In this feature from a recent FSN Research paper, sponsored by HSO, we look in-depth at the drivers for developing servitization offerings.

Read More

Feature

Is the movement towards servitization growing

In this feature from a recent FSN Research paper, published in partnership with HSO, we analyze if the movement towards servitization is growing.

Read More

Feature

Did the pandemic kill servitization or made it inevitable?

In this feature from a recent FSN Research paper, sponsored by HSO, we look in-depth at the role of servitization after the pandemic.

Read More
Close