Editor’s picks on:

Leadership

Feature, Leadership, Analysis

A personal note of thanks to a true friend to the industry

A personal note of thanks to a true friend to the industry It was my honour to host the inaugural European Field Service Awards recently....

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Feature, Leadership, Analysis

Is It Better to Light a Candle Than to Curse the Darkness?

Dave Hart, Managing Partner of Field Service Associates, highlights the importance of benchmarking your business against your...

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Feature, Leadership, Analysis, Service Strategy

The Journey to Achieving Your Desired Outcomes

In this new article for Field Service News, Sam Klaidman, Founder and Principal Adviser at Middlesex Consulting, discusses the service...

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#FSN20, Editor's Pick, Feature, Leadership, Analysis

#FSN20: The 20 most innovative leaders in the global field service community (2021)

#FSN20: The 20 most innovative leaders in the global field service community (2021) The  #FSN20 has become something of an industry-wide...

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Popular articles on:

Leadership

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News and features on:

Leadership

Leadership, News, Service Operations

Enrico Leopardi becomes OverIT’s new Senior Vice President Sales EMEA

OverIT announced the appointment of Enrico Leopardi as Senior VP Sales EMEA. He will lead the company’s EMEA sales organization,...

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Feature, Leadership, Service Operations

What Can We Take from the Pandemic Forward into the New Normal of Field Service?

What Can We Take from the Pandemic Forward into the New Normal of Field Service? In October 2021, Field Service News hosted the inaugural...

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FSM Technology, Leadership, News

IFS Delivers Exceptional First-Quarter Performance with ACV Bookings up 78% and Recurring Revenue up 45%

IFS, the global cloud enterprise software company, today announced its financial results for the quarter ending March 31, 2022 with ACV...

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Leadership, News, Service Operations

Leo Perrotta becomes OverIT’s new Chief Customer Success Officer

Ashok Leyland in Partnership with Syncron to Propel Industrial IoT Transformation for Predictive Vehicle Maintenance Ashok Leyland in...

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Leadership, News, Service Operations, Trending, Service Strategy

UK SMEs Forge Ahead with Cautious Optimism as Post-Pandemic Business Confidence Grows

Despite lingering anxieties about the pandemic and a variety of economic and commercial issues, the majority of SMEs believe it is now...

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Feature, Leadership, Service Strategy

Five Global Trends Driving the Future of Field Service

Sam Klaidman, Founder and Principal Adviser at Middlesex Consulting, analyses the five global trends that will drive the future of field...

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Feature, Leadership

Farewell to One of the Very Best

It is with great sadness that we must announce the passing of a very, very dear friend and industry giant in Bill Pollock, who sadly passed...

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Feature, Leadership

Benefits of the Rapid Evolution We’ve All Endured

In this highlight form the Field Service Podcast, Kevin Green, former CEO of the Recruitment and Employment Confederation and Kris Oldland,...

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Feature, Leadership

Identifying Organisational Culture in Business

Kris Oldland, Editor-in-Chief, Field Service News and Kevin Green, former HR Director of Royal Mail and the best selling author of...

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Leadership

Five P’s to Post-Covid Service Resilience

Martin Summerhayes offers a take on the five P’s business acronym that could help service directors when they switch their...

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Feature, Leadership

A Prescription for Field Service Leaders

The world that we entered into at the start of 2020 is a very different one to the one we inhabit today. The Covid-19 novel coronavirus...

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Feature, Leadership

5 Considerations for Building an Adaptive Culture

In this highlight from the Field Service Podcast Kevin Green, author of Competitive People Strategy and former CEO of the Recruitment and...

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Feature, Leadership

From Chaos to Resilience

As we move forwards into the new realities of a post-Covid-19 world Nick Frank outlines where we can find the resilience to not only rebuild, but improve…

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Feature, Leadership, Service Strategy

Building your own Social Environment for Success

Regular Field Service News’ contributor Jan van Veen says surrounding yourself with those on the same wavelength can foster high...

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#FSN20, Feature, Leadership

Understanding Leadership during a crisis

Understanding Leadership during a crisis The Covid-19 pandemic is changing everything. It means we have to adapt to a new way of working...

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#FSN20, Feature, Leadership

#FSN20: The 20 most innovative leaders in the global field service community (2019)

#FSN20: The 20 most innovative leaders in the global field service community (2019) Our sector is one that continues to breed innovation...

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#FSN20, Feature, Leadership

#FSN20 – 20 pioneers driving field service forwards (2018)

20 pioneers driving field service forwards… The field service sector is one that has always bred innovation and ingenuity and in...

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Feature, Leadership

Industry Leaders – Dan Sewell, Espresso Service on overseas expansion

Kris Oldland, Editor-in-Chief, Field Service News talks exclusively to Dan Sewell, COO of Espresso Service about the improvements to their...

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Feature, Leadership, Service Operations

3 keys to build a strong employer brand in the Service Industry…

Nick Frank, Managing partner at Si2 Partners explores an important topic in the face of an ageing workforce crisis – how to make your brand an attractive prospect for the growing Millennial workforce…

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#FSN20, Feature, Leadership

#fsn20 – The 20 most influential people in field service: 2017 edition

The 20 most influential people in field service: 2017 edition Who are the most influential people in the global field service sector that...

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#FSN20, Feature, Leadership

#fsn20 The twenty most influential people in field service (2016)

The 20 most influential people in field service: 2016 edition Field service is going through a period of incredible change currently with...

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Feature, Leadership

Industry Leaders: Marne Martin, ServicePower: Part 1

Our Industry Leaders interviews series continues  with an exclusive interview by Field Service NEws Editor-in-Chief, Kris Oldland with...

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Leadership, News

Still time to register for the next Service Community event

The next event put together by non-profit knowledge sharing organisation The  Service Community is to be held on the 16th April at the...

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Feature, Leadership

Field Service Leaders Interviews: Scott Berg, ServiceMax (part one)

ServiceMax have been one of the undoubted success stories in field service software of recent years. Kris Oldland, Field Service News...

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#FSN20, Feature, Leadership

#fsn20 The twenty most influential people in field service (2015)

The 20 most influential people in field service: 2015 edition Across December and January we asked our readers to nominate candidates for...

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Feature, Leadership

How we create our future – Services in Rolls Royce

Last month myself and Field Service News Editor Kris Oldland were fortunate enough to interview Dave Gordon from Rolls Royce’s Defence...

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Leadership, Service Operations

The power of the field service engineer… (if he’s allowed to think for himself)

The field service engineer fulfils a unique role in an organisation – directly interacting with customers more than most people within...

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Leadership

All about…. The Service Community

All about… The Service Community: “The Service Community is made up of people interested in finding out more about the...

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