How the workforce shortage in field service is driving the need for digital transformation

At the 2023 Copperberg Power of 50 Aftermarket meeting in Copenhagen, Kris Oldland, Editor-in-Chief of Field Service News, caught up with Coresystems CEO Jean Thomas Celette (JT) to get a debrief from the many conversations with senior global field service and aftermarket leaders that were in attendance.

 

In this excerpt from the full discussion, the two discuss the digital transformation journey we are going through and how the field engineer workforce shortage is proving to be a critical driver for the widespread adoption of AI in the sector.

Want to know more?

The full interview of this video is available exclusively for FSN PRO/PRO+ members. 

If you are already a member and cannot see the ‘watch now’ button, please make sure you are logged in. 

If you are not yet an FSN PRO member, get access to this full-hour-long interview instantly PLUS over 600 hours of content, including over 70 on-demand courses, for just £45/month

 

TRAIL OFFER! GET A FULL MONTH ACCESS FOR JUST £9/MONTH!
 
Hit the button below and use the code TRIAL9 in the Discount Code box at the bottom of the form! 

Continue your learning:

 
More from Jean Thomas Celette (JT) & Coresystems
 
  • Discover: More about Coresystems InsightLoop AI solution for field service
  • Read: More from the Coresystems blog 
  • Connect: With JT on LinkedIn

 


 
More from the FSN PRO Library (requires FSN PRO/PRO+):

 

 


 
On-Demand Service Leadership Courses from FSN Education (requires FSN PRO/PRO+):

 

If you are not yet an FSN PRO member and want to access any of the above premium content including the full-hour-long interview instantly PLUS over 600 hours of content, including over 70 on-demand courses, for just £45/month

 

TRAIL OFFER! GET A FULL MONTH ACCESS FOR JUST £9/MONTH!
 
Hit the button below and use the code TRIAL9 in the Discount Code box at the bottom of the form! 
Close