Editor’s picks on:
Digital Transformation
Revolutionizing Field Service Management with Circular Economy and Servitization Practices
In the first feature from a recent white paper, published in partnership with Syncron, we discuss how we can revolutioniza field service management with circular economy and servitization practices.
Are Field Service Companies Drowning in Data?
Syncron’s Sarang Sarambe and ServiceNow’s Kevin Herring Discuss How Field Service Leaders Can Overcome The Challenge Of Drowning In Data?
Visual Remote Service: A Starter for Your Strategy
Danny Bearzatto, Co-Founder of Structured Creative, explores the strategic value of visual remote service, focusing on how it enhances efficiency, collaboration, and customer satisfaction.
Think Tank Debrief: The New Surge To Remote Service
Syncron’s Sarang Sambare reflects on the discussions the service leaders attending the 2022 Field Service Symposium held around the widespread shift to remote service in our industry.
Latest news and articles on:
Digital Transformation
Airedale Digital Transformation with Aeromark
Airedale Technical Care, the service division of Airedale Group, has just gone live with Aeromark’s service management platform, fully optimising how it manages its maintenance service to customers.
How digital transformation can drive sustainability in the field service sector
David Smith, former Group Digital Transformation Director at Amey, discusses how implementing technologies can drive sustainability in the field service industry.
When data is used across different applications, you need a single source of truth
David Smith, former Group Digital Transformation Director at Amey, discusses why you need a single source of truth when using data across multiple applications
Aligning different technologies into one digital transformation project
David Smith, former Group Digital Transformation Director at Amey, explains the challenges of aligning two new technologies into one digital transformation project.
Why are many service organizations not getting the expected value out of digital transformation?
David Smith, former Group Digital Transformation Director at Amey, discusses why many field service organizations are not getting the expected value from their digital transformation projects.
Webfleet collaborates with Ford to offer integrated telematics solution
Ford passenger cars and vans with line fitted connectivity are ready to connect with the Webfleet service platform, eliminating the need for after-market hardware installations. This integrated solution makes it faster, easier and cheaper for fleet managers to utilise telematics technology.
Premium Content: Digital Transformation
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Popular news and features on:
Digital Transformation
Comau develops innovative technologies and processes for next-generation batteries in Horizon Europe’s Spinmate project
Discover Comau’s game-changing role in Horizon Europe’s SPINMATE project, as they develop innovative technologies and processes for next-generation batteries.
Does data flow between field service and fleet?
In the third feature from a recent FSN Research paper, published in partnership with GPS Insight, we look at data flow between fleet and field
Flagship Group Selects Totalmobile to Streamline its Housing Repairs Service
Totalmobile will be deployed across the non-profit housing group, reducing repair times and overhead costs, while providing oversight of all operations
Does the field service sector need to do more for sustainability?
Justin Konopaske, Director of Industry Solutions, and Alex Brenner, Managing Director & Partner at Boston Consulting Group, discuss if the field service sector at large needs to do more to help drive sustainability initiatives.
The right packaging is a key factor in the green transition
Christoph Michalski, President and CEO of Billerud, spoke about the role of fibre-based packaging in the needed green transition during the Living in the Bioeconomy conference in Sweden.
New Data from ServiceMax Reveals the Impact of Digital Transformation on Service Organisations
Schneider Electric achieves €65 million in additional cross sell/upsell revenue, while Pitney Bowes saves $4.7 million through inventory reduction
Why Your Customers May Need Unique Field Service Delivery Models
Rob Ballantyne, Salesforce outlines how field service organisations must understand that different customers have different requirements for service delivery
Expert AMA: Do Not Overlook Your Customers During Digital Transformation
HSO’s Kevin Brown Urges Us Not To Lose Sight Of Customer Needs When We Move Towards Our Own Vision Of Digital Transformation.
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