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FSM Technology, News

HSO Wins Field Service Deal With SMS Plc Utilising Microsoft Dynamics 365 and Fast Lean Smart

The new platform will allow SMS’ 400 field service engineers to manage its roll-out of 2.4 million smart meters seamlessly.

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Digital Transformation, Feature

Expert AMA: Digital Transformation Should Be About Innovation Not Replication

HSO’s Kevin Brown Explains Why Digital Transformation Should Be Focused On Innovation Rather Than Merely Replicating Old Processes That May No Longer Be Needed

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Digital Transformation, Editor's pick, Feature, Home Page, Trending

Expert AMA: Where your digital transformation starts is key

HSO’s Kevin Brown Explains Why Understanding Your Starting Point And Mapping Out Clear Iterative Progression Is Key To Ensuring Digital Transformation Success

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Digital Transformation, Feature, Home Page, Analysis

Expert AMA: Poor change management will stifle digital transformation?

HSO’s Kevin Brown Outlines The Importance Of Good Change Management Within Digital Transformation Success. Great Insight From A Genuine Subject Matter Expert.

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The Field Service Expo

5.10.22 -6.10.22 Edgbaston Stadium, UK Scroll down for more The Field Service Expo 2022 October 5th & 6th 2022 | Edgbaston International Stadium | United Kingdom One stop shop for …...

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Digital Symposium, Digital Transformation, Premium Resources, Resources, FSN Free

Interview: Understanding Why Your Digital Transformation Project Is Failing, Ft. Kevin Brown, HSO

Asset Data Is Now A Fundamental Pillar Of Field Service Operations. Wendy Tai, ServiceMax Outlines Their Solution And Approach To Maximising Asset Data.

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Feature, FSM Technology, FSM Technology, Analysis

How Do We Integrate Remote Service into Field Service Operations?

Dan Snowden and Max Dinser of HSO discuss how we can integrate remote services into field service operations.

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Feature, FSM Technology, Trending, Home Page, Analysis

Should We Look at Hardware and Software as an Integrated Solution When Investing in Field Service Technology?

Dan Snowden and Max Dinser of HSO discuss whether we should look at hardware and software as an integrated solution when investing in field service technology.

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Feature, Home Page, Analysis, Service Strategy, Editor's Pick

Consultative Selling Requires Us to Be Able to Positively Challenge Our Customers

Dan Snowden and Max Dinser of HSO discuss how do we prioritise the next digital transformation projects in field service operations after the pandemic.

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Digital Transformation, Analysis, Feature

How Do We Prioritise Digital Transformation in Field Service Operations?

Dan Snowden and Max Dinser of HSO discuss how do we prioritise the next digital transformation projects in field service operations after the pandemic.

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