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Interview: Understanding Why Your Digital Transformation Project Is Failing, Ft. Kevin Brown, HSO

Almost 2/3 Of Digital Transformation Projects Fail. Get A Free 45 Minutes Video For Key Insight & Tips From Digital Transformation Specialist Kevin Br…

Kris Oldland January 18, 2023

HSO Wins Field Service Deal With SMS Plc Utilising Microsoft Dynamics 365 and Fast Lean Smart

The new platform will allow SMS’ 400 field service engineers to manage its roll-out of 2.4 million smart meters seamlessly.

HSO HSO October 10, 2022

The need to remove business silos to establish effective servitization

Max Dinser and Emanuel Folle, HSO, discuss the importance of removing barriers between business silos in order to effictively deliver true servitized …

HSO HSO April 19, 2023

Did the pandemic kill servitization or make it inevitable?

Emanuel Folle and Max Dinser, HSO, explore the year-on-year data comparison to see if the pandemic has slowed the progress of servitization or made it…

Kris Oldland May 2, 2023

Why we should approach servitization as a spectrum rather than a journey

Discover why servitization should be seen as a flexible spectrum of service offerings tailored to client needs, rather than just a journey toward outc…

HSO HSO April 12, 2023

Who is driving the move towards servitization within most organisations?

We Reflect On Data That Indicates That In Most Scenarios It Is Senior Leadership That Are Driving The Shift To Servitization

Kris Oldland April 26, 2023

How Data Is Essential When Building The Trust Needed For Servitization

We Discuss How Data Is The Critical Element To Allow Field Service Companies To Establish The Trust Needed To Drive Servitization Adoption In Their Cl…

Kris Oldland May 10, 2023

Expert AMA: Digital Transformation Should Be About Innovation Not Replication

HSO's Kevin Brown Explains Why Digital Transformation Should Be Focused On Innovation Rather Than Merely Replicating Old Processes That May No Longer…

HSO HSO February 6, 2023

Expert AMA: Internal and external digital transformation are different

HSO's Kevin Brown Outlines Why It Is Key To Understand That While There Is Overlap, The Objectives Of Internal And External Digital Transformation Are…

Kris Oldland February 13, 2023

Expert AMA: Poor change management will stifle digital transformation?

HSO's Kevin Brown Outlines The Importance Of Good Change Management Within Digital Transformation Success. Great Insight From A Genuine Subject Matter…

HSO HSO January 30, 2023