Expert AMA: Where your digital transformation starts is key
HSO’s Kevin Brown Explains Why Understanding Your Starting Point And Mapping Out Clear Iterative Progression Is Key To Ensuring Digital Transformation Success
Expert AMA: Do Not Overlook Your Customers During Digital Transformation
HSO’s Kevin Brown Urges Us Not To Lose Sight Of Customer Needs When We Move Towards Our Own Vision Of Digital Transformation.
Expert AMA: The Field of Dream Failure in Digital Transformation
HSO’s Kevin Brown Explains The “Field of Dreams Failure’ In Digital Transformation which highlights why so Many Digital Transformation Projects Fail
What does an effective sales approach for servitized solutions look like?
What does an effective sales approach for servitized solutions look like? Servitization has been a major area of discussion within our...
Establishing, developing and maintaining the levels of trust needed for servitization
Establishing, developing and maintaining the levels of trust needed for servitization Servitization has been a major area of discussion...
Servitization in a post-pandemic world: Research Debrief (Part Two)
Servitization in a post-pandemic world: Research Debrief (Part Two) Add to Your Personal Library (0) Click Category to Bookmark Public...
Is implementing servitization more complex than most field service organisations anticipate?
Is implementing servitization more complex than most field service organisations anticipate? Servitization has been a major area of...
Why do so few organisations seek help from specialists when it comes to servitization?
Why do so few organisations seek help from specialists when it comes to servitization? Servitization has been a major area of discussion...
The importance of co-creation of servitized business models
The importance of co-creation of servitized business models Servitization has been a major area of discussion within our industry for many...
Why service leaders inherently understand servitization better than their sales counterparts
What technologies are viewed as essential amongst organisations with an active servitized element in their portfolio? Servitization has...
