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FSM Technology, News

ServiceMax Launches DataGuide to Provide Integrated Data Capture and Report Generation Capabilities to Technicians in the Field

ServiceMax announced the release of DataGuide, a new product integrated into the ServiceMax Core platform that provides advanced forms and report generation capabilities.

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FSM Technology, News

ServiceMax Asset 360 for Salesforce Expands Beyond Operational Field Service with New Features To Drive Revenue Growth and Lifetime Value

ServiceMax, a leader in asset-centric field service management, today announced that it has released new features for Asset 360 for Salesforce AppExchange. Building on its strong field service foundation, the new release offers features that take the product beyond traditional field service personas, empowering strategic stakeholders...

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ServiceMax

ServiceMax Asset 360 for Salesforce Service organizations are facing unprecedented times. Customer needs and expectations have risen dramatically, while regulations and process enforcement are tougher. Service delivery must become more efficient, predictive and prescriptive, and data is crucial for de-risking service operations and...

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Digital Symposium, Digital Transformation, Premium Resources

Interview: The Importance of Asset Data Flow. Ft. Amit Jain, ServiceMax

Interview: Importance of Data Flow. Ft. Amit Jain, ServiceMax Kris Oldland, Editor-in-Chief, Field Service News is joined by Amit Jain, Chief Product Officer, ServiceMax as the two discuss the role of asset data in anticipation of a major research study undertaken by Field Service News Research in partnership with ServiceMax. Areas of...

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Digital Transformation, Trending, News

FUJIFILM Healthcare Europe Deploys ServiceMax To Support Outcome-Based Medical Solutions

ServiceMax, Inc., a leader in asset-centric field service management, has announced that FUJIFILM Healthcare Europe has selected and deployed ServiceMax’s field service management platform for the digitization of its service operations in Europe.  As part of its move from a product-focused services strategy to outcome-based solutions,...

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FSM Technology, Trending, News

ServiceMax Launches Spark 360 To Accelerate Implementation of Key Asset-Centric Functionality and Drive Continued Customer Success

ServiceMax, Inc., a leader in asset-centric field service management, announces the launch of Spark 360, a fixed-scope, low-risk professional services implementation package that drives a prescriptive approach and condensed timeline for ServiceMax Asset 360 deployments. Utilizing Asset 360’s best practices and core business...

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Digital Symposium, Premium Resources, Remote Service Delivery, Video Content

Beyond the Headlines: ServiceMax and Scope AR Deliver Remote Service Assistance (2019)

Beyond the Headlines: ServiceMax and Scope AR Deliver Remote Service Assistance (2019) Kris Oldland, Editor-in-Chief, Field Service News invites Scott Montgomerie, Scope AR, and Gabriele Bodda, ServiceMax to talk about their recent partnership that places Augmented Reality tools within the ServiceMax FSM platform and how Covid-19 has...

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FSM Technology

ServiceMax Accelerates Field Service Business Results with Spring ‘16 Release

New products include Service Performance Metrics, the mobile Field Service app, and Catalyst, a new implementation package based on industry best practices

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Digital Transformation, Feature, FSM Technology

Field Service Leaders Interviews: Scott Berg, ServiceMax (part three)

Speaking exclusively to Field Service News ServiceMax COO Scott Berg has discussed the similarities between widely differing industries, the rapid rise of ServiceMax and why the IoT hasn’t quite got fully up to speed as yet which we featured in the first part of this interview. In the second part we saw just why Berg believes...

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Digital Transformation, Feature, FSM Technology

Field Service Leaders Interviews: Scott Berg, ServiceMax (part two)

In part one of this exclusive interview with ServiceMax COO Scott Berg we looked at the the similarities between widely differing industries, the rapid rise of ServiceMax and why the IoT hasn’t quite got fully up to speed as yet. Here in this second section of the interview we begin with the another key significant …...

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