Aquant Announces $70 Million Series C Funding Round To Revolutionize The Service Industry Using Artificial Intelligence
The investment will support the growth and advance its industry-leading service intelligence technology.
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How are Your Peers Solving the Skills Gap? Join Aquant’s Service Leaders Spring Break to Find Out
Join Aquant's Service Leaders Spring Break on March 29 to discover how service leaders can address the skills gap through innovative solutions, techno…
Why LifeScan Records 100% of Customer Service Calls — And “Listens” to All of Them
Aquant recently spoke with Ehab Goldstein of LifeScan about how his own team uses AI to improve compliance at scale, support market research and more.
Introducing the Aquant Workforce Performance Index
Introducing the Aquant Workforce Performance Index Having published a series of features based on excerpts from their latest white paper, Aquant’s Edwin Pahk, has outlined…
Aquant Launches New AI Tool, Service Insights
Aquant's Service Insights, capable of analyzing your data out of the box, provides a detailed window into factors that impact customer experiences.
Achieving Work-Life Balance in the Fast-Paced Service Industry: Practical Lessons for Leaders
Aquant recently spoke with Lacey Gigante, Director of Post-Market Surveillance at Integra Life Sciences about how to achieve work-life balance in the …
Service Intelligence: The Need for AI in Field Service
Tim Burge, Director, Aquant Discusses How Artificial Intelligence Is Revolutionising Field Service, Highlighting Where AI Provides Value In Service Op…
2023 Benchmarks Presentation & Discussion – First Time Fix Rates
Sidney Lara, Service Principal at Aquant, covers one of the most popular metrics for workforce measurement, First-Time Fix Rates, and discusses the fi…
2023 Benchmarks Presentation & Discussion – Understanding Cost per Resolution
Sidney Lara, Service Principal at Aquant, Sidney Lara discusses the findings from Aquant's 2023 Service Intelligence Benchmark Report and explains why…
Aquant Expands Offering of Service Hero App for Technicians Who Service Commercial Kitchen Appliances
Aquant expands its Service Hero™ product line to enable food service technicians to resolve commercial kitchen appliance issues in real-time, while becoming experts in all…