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Digital Transformation, News

Aquant Announces $70 Million Series C Funding Round To Revolutionize The Service Industry Using Artificial Intelligence

The investment will support the growth and advance its industry-leading service intelligence technology.

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Feature

Introducing the Aquant Workforce Performance Index

Introducing the Aquant Workforce Performance Index Having published a series of features based on excerpts from their latest white paper, Aquant’s Edwin Pahk, has outlined the importance of field service …...

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Digital Transformation, Feature, Uncategorized

Aquant Launches New AI Tool, Service Insights

Aquant’s Service Insights, capable of analyzing your data out of the box, provides a detailed window into factors that impact customer experiences.

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Feature, Service Strategy, Analysis

Achieving Work-Life Balance in the Fast-Paced Service Industry: Practical Lessons for Leaders

Aquant recently spoke with Lacey Gigante, Director of Post-Market Surveillance at Integra Life Sciences about how to achieve work-life balance in the service industry.

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Digital Transformation, Feature

Aquant’s New AI Tool, is the Missing Link in Exceptional Customer Experiences

The platform converts messy service data into detailed insights for service executives, providing visibility into customers at risk of churn and workforce training opportunities.

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Digital Transformation, Trending, Feature

Is Your Org in Tune With Customer Expectations? Probably Not—and We’ll Explain Why

Is Your Org in Tune With Customer Expectations? Probably Not—and We’ll Explain Why In this article, we discuss the findings of Aquant’s 2022 Service Intelligence Benchmark Report and look at some key …...

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News, Service Operations

Aquant Expands Offering of Service Hero App for Technicians Who Service Commercial Kitchen Appliances

Aquant expands its Service Hero™ product line to enable food service technicians to resolve commercial kitchen appliance issues in real-time, while becoming experts in all major commercial kitchen appliances and …...

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Feature, Home Page, Analysis, Service Strategy, Analysis

Selling Service: Inside Philips’ Unconventional Team Structure

Aquant recently spoke with Peter Lee, Senior Manager of Service Sales and Marketing at Philips about on the most effective approach to sales and service.

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Digital Transformation, Feature

Measure What Matters

Measure What Matters Aquant, has recently published the 2022 Service Intelligence Benchmark Report, now available at Field Service News, which offers an in-depth analysis of field service performance and customer …...

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Feature, Home Page, Analysis, Service Operations, Editor's Pick

How can Service Orgs Succeed in a Time of Inflation, Labor Shortages, and a Workforce Skills Gap?

Aquant’s 2023 Service Intelligence Benchmark Report analyzed how factors like inflation, a labor shortage, and a knowledge gap are impacting the service industry.

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