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    Showing results for 'Sarah Brettle'

    #FSN20: Sarah Brettle – Building a better future for our customers, our employees and our bottom line

    Chris Hird is joined by Sarah Brettle a member of the 2021/2022 #FSN20 our group of leaders and innovators driving the field service sector forward
    Kris Oldland May 4, 2022

    Understanding the impact of unconscious bias towards a brand

    Sarah Brettle, Customer Service Division Director at Ford, explains how companies should be aware of the unconscious bias that may be at play when pot…
    Kris Oldland October 10, 2022

    In an age of disruption, how do we meet today’s and tomorrow demands simultaneously?

    Sarah Brettle, Ford, discusses how the automotive industry must meet service demands today while planning for tomorrow as it moves from petrol to elec…
    Kris Oldland September 6, 2022

    Working towards inclusivity and diversity within an engineering workforce

    Working towards inclusivity and diversity within an engineering workforce The #FSN20 is Field Service News’ annual celebration of excellence, innovation and leadership within the global…

    Kris Oldland May 3, 2022

    What is the biggest barrier to retention of an engineering workforce?

    What is the biggest barrier to retention of an engineering workforce? The #FSN20 is Field Service News’ annual celebration of excellence, innovation and leadership within…

    Kris Oldland June 6, 2022

    Attracting a new generation into the world of engineering

    Attracting a new generation into the world of engineering The #FSN20 is Field Service News’ annual celebration of excellence, innovation and leadership within the global…

    Kris Oldland May 9, 2022

    Is infrastructure the biggest barrier to widespread adoption of electric vehicles?

    Is infrastructure the biggest barrier to widespread adoption of electric vehicles? The #FSN20 is Field Service News’ annual celebration of excellence, innovation and leadership within…

    Kris Oldland July 18, 2022

    #FSN20: The 20 most innovative leaders in the global field service community (2021)

    #FSN20: The 20 most innovative leaders in the global field service community (2021) The  #FSN20 has become something of an industry-wide institution across the many…

    Kris Oldland August 15, 2021

    The importance of the on-site service call in an increasingly digital world

    We hear from Rob Ballantyne as he reflects on how the in-person customer touch point that the on-site field service visit offers is now more important…
    Kris Oldland January 7, 2023

    Connecting field service across 3 pillars: people, process and technology

    Dan Oldridge, Salesforce reflects on how connectivity within field service reaches across three main pillars of field service, people, process and tec…
    Kris Oldland January 14, 2023
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