Farewell to One of the Very Best
It is with great sadness that we must announce the passing of a very, very dear friend and industry giant in Bill Pollock, who sadly…
Showing results for 'bill pollock'
The Big Discussion: What Challenges, Opportunities and Trends Should We Expect in 2019? Part 4
The Big Discussion: What Challenges, Opportunities and Trends Should We Expect in 2019? Part 4 Concluding our series our experts, Bill Pollock, Strategies for Growth,…
The Big Discussion: What Challenges, Opportunities and Trends Should We Expect in 2019? Part 3
The Big Discussion: What Challenges, Opportunities and Trends Should We Expect in 2019? Part 3 In the third of our four-part series, our industry experts…
The Big Discussion: What Challenges, Opportunities and Trends Should We Expect in 2019? Part 2
The Big Discussion: What Challenges, Opportunities and Trends Should We Expect in 2019? Part 2 In the second of our four-part series, our industry experts…
#fsn20 – The 20 most influential people in field service: 2017 edition
The 20 most influential people in field service: 2017 edition Who are the most influential people in the global field service sector that you need to pay…
The Big Discussion: What Challenges, Opportunities and Trends Should We Expect in 2019? Part 1
The Big Discussion: What Challenges, Opportunities and Trends Should We Expect in 2019? Part 1 In the first of a four-part series, we bring together three…
#fsn20 The twenty most influential people in field service (2016)
The 20 most influential people in field service: 2016 edition Field service is going through a period of incredible change currently with service taking centre…
What is the difference between good and great customer service?
Strategies for GrowthSM President and member of the #FSN20 Bill Pollock takes a look at what separates great customer service and good customer ser…
How Aware Are You of Your Field Service Organisation’s Awareness in the Marketplace?
As service becomes a core differentiator amongst competing for business the ability to sell the value of service is an essential facet of modern busin…
Monetising the Impact of the IoT in Field Service
Bill Pollock, President, Strategies for GrowthSM tackles one of the biggest questions smart Field Service Directors are asking themselves today - ho…